Zoom's technology supports collaboration in cross-functional team meetings
August 01, 2019

Zoom's technology supports collaboration in cross-functional team meetings

Elizabeth Ann Ashley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Zoom is being used to host recurring meetings with global stakeholders in cross-functional teams. Meetings are focused on customer strategy and key initiatives for our business. The video and phone capabilities eliminate the struggles of a standard conference call.
  • Sharing one screen in presentation mode, while allowing you to reference other documents without being visible in the meeting
  • One-click sign-in capabilities make joining meetings easy while travelling
  • Recurring meetings are easy to schedule with Zoom membership plans
  • Zoom requires downloading the Zoom software, which takes a few minutes on the first meeting
  • Plan options are somewhat confusing. I had to review multiple times before figuring out the bare minimum plan required to host a recurring meeting.
  • Expensive when adding on items in addition to basic plan.
  • Improved communication on Zoom calls due to video capabilities
  • Collaborative focus of teams in calls to see one document being presented and update instantly
Easier to login with one-click and the zoom software automatically launches. Less clicks than WebEx. Feels more modern.
Well suited to host group meetings where you can present one screen and reference other documents on your laptop without everyone in the meeting seeing your full desktop. Customization options make some plan options complicated and can be overwhelming.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Not Rated
Desktop sharing
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated