Great tool for virtual meetings
September 14, 2019

Great tool for virtual meetings

Julia Gould | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We purchased Zoom because of issues that we ran into when trying to host large video conferences with GoToMeeting. Our existing GoToMeeting would allow more than 8 people to be visible on the screen when video conferencing, which was essential for the type of meetings we were holding. While that is the main reason we purchased it, we have really been using it as another conference line for client calls and the occasional screen share. While it has been adopted by some people, it isn't widely used by everyone because we also have regular conference lines and a GoToMeeting account which people are more comfortable using. I use it exclusively because it is easier to use and allows for multiple people to use it at once, unlike GoToMeeting.
  • Video conferencing with large groups of people.
  • Multiple conference lines.
  • Screen sharing.
  • Personal meeting rooms.
  • Ability to share multiple monitors.
  • Cheaper than other solutions.
  • Easier for clients to use.
We've always had issues with GoToMeeting which is why we looked into using Zoom. GoToMeeting didn't allow us to host 2 or more meetings at the same time. We also had issues with video conferencing on GoToMeeting. Zoom was cheaper per month or more features than GoToMeeting offered and has been great so far. A client of mine used to use Fuze so my experience with it is limited.
Zoom is great for any type of meeting you might have, including video conferencing, screen sharing, or just a conference line. I like how regardless if you enter a participant ID, you can see who is called into the conference. It has great features that make hosting the meetings easy. There is also no limit on the number of meetings that you can hold at the same time. This has helped my company avoid double-booking conference lines.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
Not Rated
Participant roles & permissions
10