Not a bad product, but not for everyone
September 14, 2019
Not a bad product, but not for everyone
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
Zoom is being used by our division. I'm not sure how I feel about a company with notoriously bad products managing a screen sharing/web conferencing platform, but it's what we have to use. My issues with the company, aside from reputation, is that they're not USA based. This is an issue for some of our verticals that have military spec applications.
- Web conferencing.
- Video conferencing.
- Collaboration.
- Not US Based. Phone support is nearly non-existent.
- Product is not up to featureset with GoToMeeting/Webex.
- Not the most cost-effective solution.
- Quick collaboration in lieu of the corporate standard (Skype for Business).
- It has been helpful for remote hands work.
- Weak identity management makes this a product I'm not interested in implementing company wide.
We tried it out, and it wasn't for us.