Click to Zoom!
October 16, 2019

Click to Zoom!

Suhit Pallipaga | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

We are in the process of selecting a cloud vendor for our conferencing needs. Zoom is under IT review and is intended to be rolled out across the user base. Our use cases span from Zoom Rooms and end-user conferencing to collaboration whiteboards, and audio/video meetings. The problem we are intending to resolve is having more IT in the background to enable less IT support for the end-user experience.
  • One click to join
  • Touch support on Zoom Rooms
  • Simple and neat interface with all the goodies working in the background
  • More hardware vendor collab to make sure the Zoom UI remains uniform across all systems
  • High touch support availability for larger organization
  • Preferred ratings on hardware vendors for Zoom
  • Cost-saving over other hardware-based, on-prem solutions.
  • Improved collaboration between teams onsite and those who work from home.
  • Ease of use. Short learning curve for users and service can be on-demand at a click.
Zoom's presales are much, much more responsive to customer needs. It also is more feature-rich and delivers the functionality they say on paper. Zoom also has a larger ecosystem of hardware vendors that support it.
Zoom Rooms are a great example of simple setups that just work! Zoom helps collaboration across teams both onsite and offsite with the same ease.

The Zoom app availability across iOS, Android, Windows, and Mac platforms means that users can tap in from any device anywhere. Zoom AI is the next big thing we await.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
9
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10