Zoom into the new year
October 17, 2019

Zoom into the new year

Kristi Mason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom is currently being used at our headquarter office in Alameda, CA. We are looking at installing Zoom Rooms in our offices across the world.
  • Ease of use. Walk in and touch.
  • Customer service is outstanding.
  • Sales group doesn't try and up-sell you.
  • Equipment is expensive if deploying to many rooms.
  • Improved collaboration with video.
  • Ease of sharing content
We have just started implementing Zoom Rooms so I really can't comment on that.
When were using BJN, we were using outdated Cisco equipment that was quite expensive. Zoom is much cheaper and better in my opinion.
Zoom has the all-in-one aspect. Chat, meeting, webinars, etc.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
9
Live chat
8
User authentication
10
Participant roles & permissions
10