Zoom Just Works at F5!
Brian Smith | TrustRadius Reviewer
October 16, 2019

Zoom Just Works at F5!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom is used across our organization's conference rooms, and we are investigating adding Zoom phone and signage services as well. Zoom is the reason we've been able to move to a video-first culture, virtually seamlessly for our end users.
  • Screen sharing: it's so easy and versatile with Zoom!
  • It allows remote teams to be 'in the same room' as each other as an always-on type of connection, so the teams feel like and work like they are in the same office.
  • Video options: virtual backgrounds and the fine-tuning available for meeting video is invaluable for different meeting space layouts.
  • A more visible display of which audio source is selected during meetings would be valuable for most of our end-users. Maybe an audio source pop-up to go along with the video on/off selection? Right now, you can select computer audio, but not a specific source on that menu.
  • As an admin, I'd like to see more options to batch update room info (like names) and manage large numbers of rooms at once.
  • If we could pick our own time/day for the room refresh/reboot that occurs on weekends, by location. For instance, we could have Seattle rooms reset on Sunday's at 2 am, but in Tel Aviv, we would want them to reset on Saturday at 2 am, due to local custom.
  • We've seen definite cost savings in how conference rooms are built and how long they take to install.
  • We are still struggling to get all of our end users to use video all the time, but it is getting better! Most meetings that take place in Zoom Rooms are being held on camera.
  • Zoom has really opened up people's collaboration with other teams and companies around the world. The fact that 'it just works' means we don't have to spend time connecting with an operator, setting dial-in parameters, or setting hardware up to accommodate.
We have had a fantastic experience with Zoom rooms. We have 214 rooms online at our headquarters, and about 400 online worldwide. They are easy to manage, and most of the issues we have experienced as 'pain points' have been due to other connected components, not Zoom itself.
In the past, we used Skype, Polycom, and Webex to achieve the same results that we get from Zoom alone. This not only saves us thousands of dollars in account and service costs, but is a much easier way to manage Unified Communications at an enterprise level.
Zoom is well suited for sharing information with real-time feedback. It's great for 1:1 interviews, and almost every other videoconferencing interaction at our company. It is a fantastic collaboration tool and our execs love having it in their offices. It needs some work as a large-scale solution, like integration with an installed AV system, for example.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated