Zoom has quickly become my new favorite for audio/video calls
November 05, 2019

Zoom has quickly become my new favorite for audio/video calls

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We currently use Zoom for meetings and video conferences within the company. This involves meetings with our remote offices, employees in the same office/city as well as meetings with employees who are currently working from home.
  • The video quality on Zoom calls is always clear and hardly ever delayed
  • The sound quality is great and I'm always able to hear the participants in the meeting.
  • I very rarely loose connection and meetings are very rarely dropped.
  • The chat window for Zoom calls can sometimes be a bit confusing/hard to access.
  • Meeting with other team members has become a lot easier despite a lack of space.
I actually prefer Zoom over Hangouts. I've noticed that the audio and video quality when using Zoom is better and there are a lot less calls/meetings that are dropped due to a change in bandwidth. I also feel like screen sharing/file sharing is a lot easier in Zoom than it is in Google Hangouts.
Zoom is well suited for remote meetings or meetings where actual meeting rooms are limited. Zoom probably wouldn't be most appropriate for meetings where sensitive information is discussed.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
7
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Desktop sharing
8
Live chat
Not Rated
User authentication
8
Participant roles & permissions
7