Zoom just works!
Brayan Alvarado | TrustRadius Reviewer
October 30, 2019

Zoom just works!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business

Modules Used

  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Right now we're using it across the entire organization, for meeting remotely, and even for sharing on all of our Zoom Rooms. We no longer use HDMI cables within our rooms, we simply use screen share.
  • Meetings are easy to create and run on a daily basis, extremely user friendly.
  • Their support team is really helpful when we have any issues.
  • Customer Success team truly invests with our organization.
  • One of the issues we still face today is sharing video to a broader audience, for example webinars. We always have a problem when sharing it.
  • It's definitely improved team collaboration amongst all different departments.
It helps people find rooms quickly, to see whether or not they're available. It helps people be more productive and waste no time trying to find a room.
We used both for a while simply because there are big banks who still use only Webex but other than that reason Zoom was an easy choice because of how user-friendly their product is.
It's hard to say where it's not well suited, because I've been in 2 companies where Zoom was used to its full potential. I was at a small company of about 250 users, and everyone loved it. Including the company I am at now where it's 1700 employees.

Zoom Feature Ratings

High quality audio
10
High quality video
7
Low bandwidth requirements
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated