Zoom is the way to go
August 26, 2020

Zoom is the way to go

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone

Overall Satisfaction with Zoom

It is being used across the whole organization. The majority of any meetings now are all done working from home, and it helps with having video or audio meetings for any technical discussion with a group of participants. We also have our weekly meetings on a regular basis for different requirement discussion and our quarterly meets via Zoom.
  • Video and audio calls work really well
  • Easily integrates with 3rd party apps
  • Option to have toll free region based phone numbers for audio calls
  • Go live on social media for read only viewers
  • Records locally or over the cloud as per settings
  • Should have an option to force disable video for all users
  • Have a banner for users who are in waiting room so can share message with them
  • Breakout rooms should have a option for view only for admins so can view all of them together
  • Zoom made connecting with other employees pretty simple and easy.
  • It's a good tool to showcase and demo the products virtually.
  • Team collaboration while working on a specific project is greatly increased.
Zoom is much more user friendly and has a plethora of options compared to other software. Once you start using Zoom it's just so easy. I have no complaints. You don't even wish to use other softwares anymore or even think of exploring others because it keeps you happy. Zoom would really top the rank among others I have used in the past.
Love the option for virtual backgrounds which especially is suited nowadays during the COVID while we all are doing work from home. Its breakout rooms feature enables us to do activities within small groups when we have a large set of audience in the same meeting room. Its feature to share live on Facebook, YouTube, or other apps is also good so other viewers can use those platforms and still be connected to the talks presently going on. Overall the video and audio quality are really nice, and it has decent options for the host to make different settings based on types of meetings.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions