Dynamic Video Conference and Chat Software
Updated August 13, 2021

Dynamic Video Conference and Chat Software

Jorge Peralta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Zoom has been the most interactive and user-friendly video conferencing and chat software that I've used so far. Zoom is widely integrable with most calendar apps and makes it easy for you to schedule meeting with your clients and invite others to screen sharing sessions. We use it across the organizaction. We use Zoom internally for chat purposes, we love the client zoom app and all its functions. You can star important messages, go back in time to search for the previous conversion by just typing a keyword. And extra points for the GIF library. And lastly, auto-recording meetings are so useful.


  • Screen Sharing
  • Video Confering
  • Instant Messaging


  • The Softphone does not work with screen sharing
  • Integrability
  • Efficient Event Scheduling
  • Cost Savings
Zoom has been easier and more straight forward to integrate with our tools. CTM was very hard to work with screen sharing and meeting tools.
If you are looking for a video conference cloud option, Zoom maybe your best option. They are very reliable, fast, and mostly integrable with all your CRMs and software.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions


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