A Highly collaborative video conferencing tool
Updated June 10, 2022

A Highly collaborative video conferencing tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Due to the covid pandemic, a majority of the workforce was shifted to work from home. Thus the requirement of meetings to be held online came up. We had to hold up to 3 meetings every day from 30 min to 2 hrs, with various departments for a variety of reasons. Therefore we were looking for a solution that could accommodate the request. Thus we started using Zoom meetings. It is extremely easy to set up a meeting request using their scheduling facility, and it gets linked to Outlook simultaneously .
The need to set up meetings for an audience of 100 + was solved with this tool. Also the whiteboard facility made explanations easier.
  • The whiteboard facility with annotation support.
  • Screen sharing with record feature.
  • Outlook and Google Calendar compatibility.
  • Should be able to support a audience of 100+.
  • The audio quality should be improved with a feature to remove background noise.
  • Should improve security by authentication of link usage by designated recipient.
  • It has improved employees confidence to take up confidential problem resolution by setting up meetings on Zoom with stakeholders on an immediate basis.
  • Collaboration between teams have been improved thanks to ease of use of Zoom.
  • Video recording features has made it easier to share the meeting proceedings to absentees.
It is easy to use Zoom phone in case you cannot use your laptop due to unavoidable reasons. Easy to schedule on phone rather than the desktop app.
Zoom is user friendly and offers more features like video recording compared to teams.
Teams require the end user to have a office 365 account, whereas Zoom allows users to attend calls using their desktop plugin and doesn't really require app installation.
It is useful for setting meetings arising due to emergencies using their scheduling facility. It adds the meeting agenda directly to the recipients' calendar.

Zoom Feature Ratings

Not Rated
High quality audio
7
High quality video
8
Calendar integration
7
Meeting initiation
8
Record meetings / events
10
Desktop sharing
9
Live chat
9
User authentication
6
Participant roles & permissions
9