Zoom - A true lifesaver to keep business going smoothly!
December 23, 2021

Zoom - A true lifesaver to keep business going smoothly!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms

Overall Satisfaction with Zoom

We use Zoom for online meetings. This enables a de-centralized team to meet together, provide program updates, conduct training sessions, and do strategic planning. Zoom meetings have been held throughout the year at various intervals.
  • Facilitates video conferencing.
  • Enables screen sharing.
  • Provides easy access to all participants, inside and outside the organization.
  • Zoom's easy access can open the platform to "bombing.".
  • Enables high worker morale, especially during the pandemic.
  • Facilitates regular team communication.
  • Promotes effective and current sharing of information and news.
We really have had no problems at all with getting adequate support.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?

Yes

Zoom is very easy to use, especially after one becomes familiar with the terminology that Zoom uses. For example, when I first wanted to record a video, I did not know that this was also referred to as a "meeting." Otherwise, Zoom is very easy to use.
I did not use these services.
I was not involved in these negotiations. I have only been a user.
Zoom is very well suited to most business and/or personal settings. The feature which enables participant access should always be used when a number of people from outside the organization are participating. Otherwise, "bombing" could occur.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
9
User authentication
8
Participant roles & permissions
8