ZOOM has changed the way I do business
April 07, 2022

ZOOM has changed the way I do business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

I currently use Zoom for all external interviews with potential hires. Or for major presentations, I find Zoom's view for screen sharing allows for a greater comprehension of the content that is being reviewed. If someone I am on a Zoom call with has any issues with how to use the platform; I find it easy to guide them through the steps to get them up and running. Zoom also has been critical to maintaining personal and professional relationships during lockdowns and quarantines.
  • Large viewing area for screen sharing.
  • Easy host functions for muting and removing callers.
  • Great visual filters for backgrounds.
  • Can be a little confusing for those who are not tech savvy.
  • We are able to move quickly with setting up 1st round interviews for potential new hires.
  • It allows our business that is over 8 states to be connected with little effort.
I have had little to no issues with Zoom. Anytime there is a hang-up, I find that it's a quick update and I am back to business as usual. I was able to self-teach the tool before using it (I am formally trained now).

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?


The calendering auto-fill can visually look overwhelming with all of the different phone numbers and codes. For someone who doesn't know what they are looking for, this can be a challenge. Most people I have interacted with seem to move past it. But I have concern for those who might have issues reading it and being to get on critical Zoom call successfully.
I have the professional version. I like that I am able to have longer meetings with no fear of people being bumped off. I enjoy the control over how I am able to detail options to fit my needs.
It's great for when I am scheduling meetings inside of Outlook. It interfaces so well with my calendaring functions. For quick calls inside my company, it's not the easiest. We have other in-house instant messaging for that.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions