Global launch Zoom Phone
November 11, 2022

Global launch Zoom Phone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Phone

Global migration from an on-site Avaya to Zoom Phone and the move is very easy. Great feedback from users on their new features they can use.
  • Implementation
  • Posting of numbers
  • Troubleshooting issues
  • Billing
  • Some technical issues
  • Cost
  • Implementation
  • On boarding

Do you think Zoom Phone delivers good value for the price?

Yes

Are you happy with Zoom Phone's feature set?

Yes

Did Zoom Phone live up to sales and marketing promises?

Yes

Did implementation of Zoom Phone go as expected?

Yes

Would you buy Zoom Phone again?

Yes

Removing hardware from offices is a huge cost savings especially in a global organization.

Zoom Phone Feature Ratings

Multi-level Interactive Voice Response (IVR)
9
User templates
9
Call reports
8
Directory of employee names
10
Answering rules
10
Call recording
8
Call park
Not Rated
Call screening
8
Message alerts
Not Rated
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
9
Mobile app for iOS
10
Mobile app for Android
10