Delievers as promised
May 10, 2022

Delievers as promised

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Phone

I use Zoom Phone for business and personal. For business, I don't miss any calls. I can quickly glance over and see the name. It's better Than a business or landline. It's on the computer and doesn't make the computer run slow. You're saving money. At least two hundred each year.
  • Money saver
  • Time saver
  • Business and personal
  • More promotions advertising
  • More email updates
  • Saved Panic Attacks
  • Reminds me to call someone back
  • Overall great experience with technology
Zoom Phones is simply user-friendly. You don't have to be a computer engineer to use the software. It does exactly what Zoom Phones promises. It saves money from business and personal landline. Which then in hard times is a huge benefit for me. Less bills more work time.

Do you think Zoom Phone delivers good value for the price?

Yes

Are you happy with Zoom Phone's feature set?

Yes

Did Zoom Phone live up to sales and marketing promises?

Yes

Did implementation of Zoom Phone go as expected?

Yes

Would you buy Zoom Phone again?

Yes

Meta for Business (formerly Facebook for Business)
I can only say suited for me. I'd be lying if I said anything else about Zoom Phone. I also don't have to worry if someone else is calling in at the same time as calling out. Everything you do is recorded in the software. You don't have to call or request a detailed bill in advance. Like Rogers or Bell when you want to pay early.

Zoom Phone Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
User templates
9
Call reports
10
Directory of employee names
9
Answering rules
10
Call recording
10
Call park
9
Call screening
9
Message alerts
10
Video conferencing
9
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10