Zoom Revenue Accelerator is well suited for coaching post call.
October 03, 2024

Zoom Revenue Accelerator is well suited for coaching post call.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Revenue Accelerator

We use Zoom Revenue Accelerator to record and review Zoom calls by the Sales team. Allowing for coaching after the call is completed and review of previous calls

Pros

  • Call transcripts
  • Call Chapters
  • Call Summaries

Cons

  • Export of Scorecards
  • Scorecards with scorers information in export
  • Type of call, i.e. Intro, Follow Up, Maintenance
  • lower cost than our previous call recording product
Up and running quick. Minimal maintenance and configuration

Do you think Zoom Revenue Accelerator delivers good value for the price?

Yes

Are you happy with Zoom Revenue Accelerator's feature set?

No

Did Zoom Revenue Accelerator live up to sales and marketing promises?

Yes

Did implementation of Zoom Revenue Accelerator go as expected?

Yes

Would you buy Zoom Revenue Accelerator again?

Yes

Zoom Revenue Accelerator is well suited for coaching post call. It is not well suited for real time review of a call. Example would be ability to review transcript of an active call for clarity

Zoom Revenue Accelerator Feature Ratings

Conversation Intelligence Software Features
7.0
Speech-to-Text Transcription
8
Keyword Detection
7
Sentiment Analysis
5
Speaker Diarization
6
Call Recording Playback
8
Call Summarization
9
Conversion Metrics
6
Keyword Search & Retrieval
7
Integration with CRM Systems
Not Rated

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