Great but a little too pricey for nonprofits
June 03, 2024

Great but a little too pricey for nonprofits

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms

Overall Satisfaction with Zoom Workplace

we use Zoom for HIPAA compliant meetings with clients and internal staff meetings. It has better functionality that Teams which we also use.

Pros

  • video quality
  • AI and captions and meeting notes
  • easy to use/navigate

Cons

  • too expensive
  • wish some of the menus were easier to find
  • remove the fluff like filters and bitmojis
  • better connectivity with staff and partners
  • less in person meetings (both good and bad)
easier for compiling meeting notes/minutes
Like the functionality of Zoom better, but can't beat the integreation and easy of using MS Teams when we already have the MS office365 environment/licenses etc.

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

easy to host meetings with external partners where we're all on different systems.
Less appropriate for internal calls/meetings or impromptu calls.

Zoom Workplace Feature Ratings

Hosted PBX
4
Directory of employee names
5
Mobile app for iOS
6
Mobile app for Android
6
High quality audio
7
High quality video
7
Calendar integration
7
Meeting initiation
7
Record meetings / events
7
Desktop sharing
6
Call and meeting analytics
6

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