The industry standard for a reason.
December 10, 2024

The industry standard for a reason.

Jeff Percival | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Whiteboard
  • Zoom Scheduler
  • Zoom Digital Signage

Overall Satisfaction with Zoom Workplace

We have numerous Zoom Rooms for external meetings and intra-city meetings. Departments can keep track of progress company-wide in morning standups as well as ensure that we can join any sort of external meeting in our fancy conference rooms.

Pros

  • Screen Sharing.
  • Clear audio.
  • Physical meeting reduction.
  • Quick meetings allow details to not be missed.

Cons

  • Help with the "you're muted" and "I can't hear you" instances.
  • Boomer-proofing.
  • Room management.
  • Less time wasted on in person meetings.
  • Less money wasted on travel.
  • Higher likelihood of initiating a quick meeting rather than not meeting at all.
  • Slack and Cisco Webex Share (discontinued)
Nothing compares. We don't anticipate ever needing to change or look back.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

PDQ Deploy & Inventory
Meetings used to involve booking a room and feeling obligated to take a full half hour at least. Now, you can just send someone a link, chat for three minutes, and get clarity at the drop of a hat. Some things should be done in person, but HR issues and terminations should never be done via Zoom.

Zoom Workplace Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Message alerts
5
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
8
Desktop sharing
8
Participant roles & permissions
10

Comments

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