Zoom Workplace helps us go international
December 11, 2024

Zoom Workplace helps us go international

Linda Chassman, PhD, LMFT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Whiteboard
  • Zoom Team Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

Our nonprofit has many meetings that include people off site. This allows me to meet with more people than would just be able to come in person. We also have an international training program - we meet those students through Zoom Workplace. Zoom is also used for clients that cannot come in for some reason. So Zoom is really helpful for keeping us in contact with new interested stakeholders and clients.

Pros

  • Easy logging in - same login each time
  • Others can use my login information to get a group meeting going if I'm not there.
  • Zoom is used internationally so most of our international students know how to use it already.

Cons

  • It is inconsistent at login when it has my email and usually I need to put in a password. Since I use it so much it would be convenient to have a simple login.
  • I tried using a Zoom recording for some information I wanted to share with staff on Powerpoint. Clips from YouTube would not show on the recording *may be a YouTube issue?
  • On my Zoom phone app it is more difficult to delete old emails and texts than in other places.
  • Allows us to keep seeing clients when they can't drive in
  • Provides a more worldwide access to individuals interested in being our students
  • Keeps my business calls all in one place
This is fairly simple but the result is not that great.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

No

Would you buy Zoom Workplace again?

Yes

It is simple to use, and seems to be cost effective. We have never had connectivity problems like we had with other systems.

Zoom Workplace Feature Ratings

Directory of employee names
1
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

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