Zoom Workplace + Zoom Room Review
December 11, 2024

Zoom Workplace + Zoom Room Review

Sonny Mei | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Rooms
  • Zoom Phone
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for most of our meetings, seminars, and for interviews. Zoom Workplace has made it easy to create a meeting immediately. It also makes it easy to share screen and give presentations. From the IT side, I use zoom when I need to help troubleshoot an issue on a user's device. We simply attend a zoom room and they can share their screen and give me control of their device to easily proceed with troubleshooting.

Pros

  • Meetings, Presentations, Seminars
  • IT Troubleshooting
  • Clear Real-time converstations

Cons

  • Audio Misconfigurations: Have an easier way to reconfigure audio or mic incase users have issues
  • Zoom Room: our mic and audio systems keep disconnecting from the zoom controller from time to time. A way to resolve this would be nice
  • Zoom Share Screen: Sometimes, sharing screen becomes complicated especially when presenters want to view presenter notes. Sharing screen.
  • Improved collaboration: Easily meet with 3rd party vendors or external parties
  • Room booking: easily manage rooms that are booked with zoom rooms and reduce overhead of managing conference rooms
  • Time Saved: Saved time on helping users setup their presentations. With zoom room, they can easily click one button to share screen and it will automatically display on TV + resolve mic and audio issues.

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

If you have various conference rooms, Zoom Room is a great feature to use. They can help manage the rooms and easily start a meeting. Zoom Rooms are configured to easily screen share and help users immediately start a meeting or presentation. It has worked well to also meet with external vendors or 3rd parties.

Zoom Workplace Feature Ratings

Not Rated
Answering rules
5
Call recording
7
Mobile app for Android
9
High quality audio
8
High quality video
8
Calendar integration
9
Meeting initiation
8
Record meetings / events
8
Desktop sharing
10
Live chat
7
User authentication
8
Participant roles & permissions
7

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