TrustRadius Insights
Keela has been highly valued by all-volunteer organizations for its automation of donation collection and tracking. Users have found the …
Starting at $175 per month up to 2500 contacts
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What is Keela?
Keela is a fundraising CRM developed by Networks for Change Inc. that aims to unify fundraising and donor communications for nonprofit organizations. According to the vendor, Keela offers a range of features that can help improve donor relations and enhance fundraising efforts.
Key Features
**Nonprofit...
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.keela.co/pricing/usd
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $175 per month up to 2500 contacts
Product Details
- About
- Integrations
- Tech Details
What is Keela?
Keela is a fundraising CRM developed by Networks for Change Inc. that aims to unify fundraising and donor communications for nonprofit organizations. According to the vendor, Keela offers a range of features that can help improve donor relations and enhance fundraising efforts.
Key Features
Nonprofit Dashboards: Keela provides nonprofit dashboards that offer real-time data and customizable reports to track fundraising progress, donor interactions, and campaign performance.
Donation Forms: Keela offers customizable donation forms that can be embedded on websites or shared through email and social media, allowing nonprofits to collect online donations according to their needs.
Smart Ask for Donations: Keela's Smart Ask feature uses machine learning algorithms to suggest personalized ask amounts based on donor history and giving patterns, potentially increasing the success rate of donations.
Nonprofit Marketing Automation: Keela provides marketing automation tools that enable nonprofits to automate their donor communication and engagement. Nonprofits can create personalized email campaigns, schedule social media posts, and segment donor lists for targeted messaging.
Nonprofit Payment Processing: Keela offers integrated payment processing capabilities that support various payment methods, allowing nonprofits to securely collect and process online donations.
Nonprofit Project Management: Keela provides project management tools specifically designed for nonprofits. These tools allow organizations to plan, track, and collaborate on fundraising campaigns, events, and other initiatives.
Peer-to-Peer Fundraising: Keela enables nonprofits to launch and manage peer-to-peer fundraising campaigns. Organizations can create personalized fundraising pages for individual supporters, empowering them to raise funds on behalf of the nonprofit.
Donor Pipeline Management: Keela's donor pipeline management feature helps nonprofits track and manage their donor relationships. Nonprofits can categorize donors based on their engagement level, create personalized cultivation plans, and track interactions and communications.
Wealth Screening: Keela offers wealth screening tools that analyze donor data to identify potential major donors within the nonprofit's database. This information can help prioritize fundraising efforts and tailor communication strategies.
Keela Integrations
Keela Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Keela has been highly valued by all-volunteer organizations for its automation of donation collection and tracking. Users have found the interface to be user-friendly, aiding them in managing donors and communicating with their community effortlessly. The software has been instrumental in facilitating the growth of these organizations by enabling regular communication with supporters, providing easy-to-use online donation forms, and offering seamless fundraising templates. Feedback regarding Keela's customer support team has been exceptional, with users expressing gratitude for their prompt and helpful assistance that goes above and beyond expectations.
One key benefit of using Keela is the ability to track all donor communication and analyze campaign success. Users have found this feature invaluable in understanding their outreach efforts and making informed decisions. While a few users have encountered minor glitches unique to their organizations, overall, they are satisfied with Keela's features and ease of use.
Small nonprofits have found Keela to be a cost-effective CRM solution that effectively manages contacts, correspondence, and information. It has proven particularly useful for handling donations, memberships, and financial entries, although some users have expressed the need for more advanced functionality.
Despite minor criticisms about the software being basic and in need of improvement, users appreciate Keela's potential and hope to see more sophisticated features added in the future. The software has been a lifesaver for organizations transitioning from scattered data management systems as it provides a structured and centralized solution. Organizations seeking an efficient way to track donations and volunteers at an affordable price find Keela to be highly recommended.
The centralized list of contacts offered by Keela has improved communication within teams, enhancing coordination among stakeholders. Users have migrated from overpriced and under-utilized database software to Keela because it meets their needs for donation management, receipting, e-blasts, and reporting at a reasonable price. Standout features include purpose-built tools for managing donors that differentiate it from other platforms that can be customized for this purpose.
Customers who have been using Keela for over 6 months express overall satisfaction with the software and consider the price tag to be reasonable. They value the high level of support provided by Keela's customer service, praising their helpfulness and responsiveness. With its versatility in managing donors, supporters, volunteers, and other stakeholders, Keela has become a suitable platform for numerous organizations.