Zoom Workplace Works
December 10, 2024

Zoom Workplace Works

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Whiteboard
  • Zoom Video Webinar
  • Zoom Rooms
  • Zoom Phone
  • Zoom Meetings & Chat
  • Zoom Team Chat
  • Zoom AI Companion

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace to communicate with our remote employees and also with our customers. We primarily use Zoom to meet with our customers. As a software company that provides support to our clients, we use Zoom as our primary contact venue.

Pros

  • Video
  • Messaging
  • Meeting notes

Cons

  • As an admin an easier way to search which user has a Zoom license
  • Zoom has been a great impact to our business, we are in the process of adding Zoom Workplace Business Plus to add phone option, which will help our company consolidate our systems into one
We are going into Zoom Phone it is economically a better option, and it allows us to consolidate into one system.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace has various functionalities that are not known to the basic user, and I am glad to be using it every day and learning new features.

Zoom Workplace Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Call recording
10
Message alerts
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Team messaging
10
Call and meeting analytics
10

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