Review from an analyst in Zoom Workplace
Updated December 18, 2024

Review from an analyst in Zoom Workplace

Iffat Khan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Clips
  • Zoom Mail & Calendar
  • Zoom Team Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

Zoom Workplace is pretty useful but sometimes doesnt work too well on apple devices. zoom rooms can be a bit hard to setup our use case scope is to enlarge the devices that zoom workplace can fit well

Pros

  • Conference
  • Windows screen share
  • Settings are simple

Cons

  • Zoom rooms
  • Apple screen share
  • Able to see login prompts would be greatly helpful
  • Coat saving and investment
  • Improved collaboration and communication
  • Saves support time
Zoom Workplace AI helps to stay productive and creative gives new ideas and hints to continue work flows. helped me save time from redundant work processes
Zoom Workplace needs more integration with other apps. Having easier collaboration among stakeholders from outside organizations

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Microsoft Teams, Cisco Webex DX80 (discontinued), Flock
Large conferences
external and internal stakeholders can collaborate

ability to make calls

Zoom Workplace Feature Ratings

Hosted PBX
6
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
4
Answering rules
8
Call recording
6
Call park
4
Call screening
6
Message alerts
5
Business SMS/External Messaging
5
Voicemail Transcription
6
Mobile app for iOS
5
Mobile app for Android
6
High quality audio
8
High quality video
7
Calendar integration
5
Meeting initiation
6
Record meetings / events
7
Desktop sharing
6
Live chat
7
User authentication
7
Participant roles & permissions
6
Centralized communications management
7
Team messaging
5
Team document sharing
7
Call and meeting analytics
8

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