A Solid program
January 02, 2025

A Solid program

Travis Conner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Phone
  • Zoom Video Webinar
  • Zoom Rooms
  • Zoom Meetings & Chat
  • Zoom Scheduler
  • Zoom AI Companion

Overall Satisfaction with Zoom Workplace

We use it primarily for conducting online courses. It is very useful as it integrates directly into our LMS. When classes are created they are automatically created in Zoom Workplace and are easily forwarded
We also use it to have meetings with external SME's and other committees. Zoom Workplace is an invaluable part of our work in providing continuing education to professionals.

Pros

  • Educational events
  • Meetings
  • AI summary

Cons

  • Meeting rooms can be a little awkward, I wish mute on entry was default.
  • Improved collaboration
  • Ease of scheduling events
It is amazing for summarizing meetings. It helps someone who is bad at note taking it helps me capture meeting events and action items

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It is amazing for educational events. It can do various polling and links during classes that can make learning more involved and interactive. The integration with our LMS makes it easy for our learners to go directly into educational events from their calendar. The AI Summary feature also allows us to post summaries of our classes to help learner engagement.

Zoom Workplace Feature Ratings

Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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