How Zoom Workplace Works for Us
January 02, 2025

How Zoom Workplace Works for Us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

we use it for meetings, board room presentations, interviews, pretty much anything that a remote meeting software would be used for. it helps us reach out to people inside and outside our organization without being physically present. Zoom Workplace is one of the largest companies that supports this for the largest audience as far as I can tell.

Pros

  • host meetings
  • make meetings easy to join
  • support variety of ways to present

Cons

  • the Zoom Workplace software should be more seamless updated
  • the dashboard can use some work to make it easier for people
  • more custom backgrounds for profiles
  • we have improved collaboration with people inside and outside the org
  • provide a streamlined experience as most people are aware of Zoom Workplace
  • schedule meetings easily with calendar integration and sso

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is great for a large audience. it can do one on one meetings as well, but that isn't where it particularly shines. it shines the most when you need to present to 30 to 100 or more people as you get to see all the functionalities at play. you can quickly invite and see the meetings on your calendar.

Zoom Workplace Feature Ratings

Hosted PBX
5
Multi-level Interactive Voice Response (IVR)
5
Directory of employee names
5
Answering rules
5
Call recording
5
Call park
5
Call screening
5
Message alerts
5
Business SMS/External Messaging
5
Voicemail Transcription
5
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
8
High quality video
9
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Desktop sharing
8
Live chat
6
User authentication
6
Participant roles & permissions
6
Centralized communications management
5
Team messaging
5
Team document sharing
5
Call and meeting analytics
5

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