Review
January 02, 2025

Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Phone
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace phone for all of our locations. For Zoom Workplace phones, we have 6 locations and multiple departments that use Zoom Workplace phones for their phone tree. We use Zoom Workplace video for our quarterly meetings for the folks that are in different states or cities. Zoom Workplace phone is really easy to use.

Pros

  • ease of use
  • customer service
  • price
  • cost savings
  • easy to use
  • easy to train

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Wavebox, Toast Point of Sale, BILL Spend & Expense
Zoom Workplace is well suited for any business, especially businesses that have multiple locations, in multiple cities or states. It gives us the ease of staying connected and being able have one person in charge of the whole account and giving it out to people to help them out. We love Zoom Workplace phone for the ease

Zoom Workplace Feature Ratings

7.0
Multi-level Interactive Voice Response (IVR)
7
6.7
Answering rules
7
Call recording
7
Call park
8
Call screening
8
Message alerts
8
Business SMS/External Messaging
1
Voicemail Transcription
8
9.0
Mobile app for iOS
9
8.0
High quality audio
8
High quality video
8
Online Meetings / Events ()
Not Rated
7.0
Desktop sharing
7
8.0
Live chat
8
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

Comments

More Reviews of Zoom Workplace

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Zoom Workplace Reviews
  4. User Review of Zoom Workplace