Zoom Workplace for virtual calls
July 14, 2025

Zoom Workplace for virtual calls

Hitesh Gautam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Whiteboard
  • Zoom AI Companion
  • Zoom Team Chat

Overall Satisfaction with Zoom Workplace

I work as a cloud engineer wherein I have the facility of work from home. Zoom Workplace provides me the facility to take up virtual meetings from anywhere and at anytime helping me remain connected with my peers.Other than that it provides a lot of inner functionality that enhances the meeting experience providing best features that help us in meetings.

Pros

  • Organize virula meetings.
  • Organize virtual live
  • Screen sharing

Cons

  • Better marketing
  • Connection with multiples devices at the same time
  • Cloud support
  • Saved costs as virtual meetings
  • People forget to join sometimes
  • Better content sharing is good
Zoom Workplace AI companion is one of the best features Zoom Workplace provides providing a lot of flexibility within the meetings. Some of the best that could be mentioned would be transcripts availability in your preferred language, summary of meetings, better audio and video customization and security during calls as well. These are some that I could mention but has more than these.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

A definitely option to be recommended to anyone who is indulged in a work sector that provides the flexibility of attending virtual calls. Take calls with multiple people at any time anywhere and not just limited to office calls but connecting with family and friends as well.Zoom Workplace is one the best options for this.

Zoom Workplace Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Business SMS/External Messaging
8
Voicemail Transcription
8
Mobile app for iOS
7
Mobile app for Android
9
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
9
User authentication
8
Participant roles & permissions
8
Centralized communications management
8
Team messaging
9
Team document sharing
8
Call and meeting analytics
8

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