Zoom Workplace A great platform for virtual meetings and collaboration
July 14, 2025

Zoom Workplace A great platform for virtual meetings and collaboration

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Video Webinar
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We primarily use Zoom Workplace for large, organization-wide meetings. Employees can easily access meetings like webinars, monthly and quarterly company meetings without any issues. Zoom Workplace is easy to use from your computer or mobile device and can be accessed remotely from anywhere. Zoom Workplace is the most widely used video conferencing platform in our company, although we also use Microsoft Teams and Dialpad as well.

Pros

  • Easy to use
  • Reliable and effecient
  • Remote access
  • Computer and mobile access

Cons

  • Expensive
  • Each user needs a license
  • Frequent updates load prior to meetings
  • Improved collaboration
  • Remote meetings
  • Large, organization-wide meetings
Zoom Workplace is the most utlizied video conferencing platform within our organization. We also use Microsoft Teams, Dialpad, and 8x8 but Zoom Workplace is probably the default for most people and most widely used.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is the most well known and utlized the most by our employees. The application is always reliable and we rarely have any connectivity or other issues. As we implemented more remote work a few years ago, employees began to utlize Zoom Workplace more and more for meetings which has continued and evolved even today.

Zoom Workplace Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
9

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