ZoomInfo Review
August 08, 2017

ZoomInfo Review

Parks Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

I used it extensively at my previous employer, but only getting started here. Need names, titles, and mailing addresses for a mailing campaign here.

I've compared ZoomInfo to others in side-by-side searches over a few weeks, and ZoomInfo consistently gave more results. In only one instance -- one -- did the other one find something ZoomInfo didn't. One of my former colleagues, thought this other one was wonderful, but he eventually became a huge fan of ZoomInfo.

We did a lot of prospecting, and we had an accounting foul-up that caused us to lose the service for a few weeks, and it was like having oxygen turned back on when we got it corrected.
  • Finds more contacts.
  • Either nails the phone number correctly or gets me enough information I can piece it together.
  • By looking at several email addresses, you can usually figure out the syntax or possible syntax variations, even if it's not always the same. Send. See if it bounces back. Note address used. Change to next best guess. Send again. See if it bounces...
  • I wish they still had the tiered subscription levels, but I understand they you don't.
  • If I recall correctly, that Facebook link on a contact never worked correctly even once.
Data.com, Hoovers, some IT-focused one.

Hoover's is far and away the lousiest with no one else anywhere in sight. I called on a person that had been dead for over 10 years.
If you're doing a lot of prospecting or mailing, you really need this.

ZoomInfo Sales Feature Ratings

Not Rated
Advanced search
Not Rated
Identification of new leads
Not Rated
List quality
Not Rated
List upload/download
Not Rated
Ideal customer targeting
Not Rated
Load time/data access
Not Rated
Contact information
Not Rated
Company information
Not Rated
Industry information
Not Rated
Lead qualification process
Not Rated
Smart lists and recommendations
Not Rated
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Sales email templates
Not Rated
Append emails to records
Not Rated