ZoomInfo Feedback
June 25, 2020

ZoomInfo Feedback

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

[Used for] lead search and extraction. We are starting to explore intent data and websights features. Overall we are looking to enhance the amount of leads and quality of leads in our CRM as well as track user behavior/ personalize approach strategies. Our goal is to close as many deals as we can in each pipeline using leads from ZoomInfo
  • Lead quanitity
  • Easy UI
  • Customer service
  • Export process
  • Pricing
  • Sharing permissions
  • The quality for public safety and banks need work, none of the numbers lead to actual decision-makers. Our SDR team probably only get through to about 1% of all contacts pulled from ZoomInfo. We have put multiple requests in for this to improve and have not heard a reply.
  • CRM contact increase
  • Websights
  • Lead pull automation
Well suited for lead list building and building out ICP for established businesses. They need to cater to startups and smaller organizations where a long list of clients is not available. The permissions are annoying as well since I can't share my lists or use all our monthly credits. I would need each person with an account to pull their 2k each month to maximize value.

ZoomInfo SalesOS Feature Ratings

Advanced search
Identification of new leads
List quality
List upload/download
Ideal customer targeting
Load time/data access
Contact information
Company information
Industry information
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Automatic data refresh
Not Rated
Filters and segmentation
Sales email templates
Not Rated