Tha aura of zuora | TrustRadius

Use Cases and Deployment Scope

Zuora is being used as our core billing system by the whole organization.

Pros and Cons

Excellent subscription system
Data quality
Payment Options - Cash/Credit Balance

Integration with Salesforce needs to be improved a little bit. The zuora to SFDC sync has issues all the time.
Few key objects do not get synced to salesforce, example: Invoice Item Adjustment, Credit Balance Adjustment
Handling installment payments with single invoice. We had to do custom coding for that.

Alternatives Considered

Stripe

Likelihood to Recommend

[Zuora is well suited for] Subscriptions.