Zuora Does A Lot
March 07, 2018

Zuora Does A Lot

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zuora

Our whole organization is using Zuora from sales to fulfillment. It allows us to effectively bill on a recurring basis.
  • Products are easy to use and create with Zuora
  • Much customization from email templates to billing to products.
  • Recurring billing and reporting.
  • They don't have very many out of the box payment plan options so that takes a lot of work to set up.
  • Back end functions and making billing/subscription modifications are complicated.
  • No list price field for products, at least with how we are using it so we had to build a workaround to have a visible list price.
Again it is still too early to tell as we have only just started using Zuora. We hope it will blow us away.
If you do a lot of recurring billing with little customization then Zuora would probably be a good fit.