Zuora Review
January 18, 2021

Zuora Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zuora

Redgate currently use Zuora to manage their customer subscriptions, and create quotations for making amendments/adding new products. The whole sales team have adopted this solution since we migrated away from an in-house designed solution.
  • Handles simples subscriptions
  • It isn't flexible at all, at the sign of something complex or slightly abnormal it becomes a nightmare. Such a restrictive piece of Software.
  • Using Zuora has tripled the amount of time our Sales team spend on creating quotes
  • Zuora is damaging the relationship between our customers with it's inflexibility
If you have very simple subscriptions, this will work for you. But do not touch this software if you have anything complex in your use case, or if you sell perpetual licensing alongside subscription.