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Vendors

Intercom

Intercom is the leading AI customer service company, helping businesses deliver incredible customer experiences at scale. We make two products: Fin, the … highest-performing AI Agent in customer service – available on any helpdesk. And the Intercom Customer Service Suite, which combines the #…

  • Products
  • Fin

Successifier

The platform integrates with Salesforce, HubSpot, Slack, Zendesk, and Intercom, and offers a public API for custom workflows.

  • Products
  • Successifier

Dovetail

tools and platforms where raw customer signals live —Zendesk, Salesforce, Intercom, Gong, G2, App Store, Google Play, Zoom, Google Meet, and more—to automatically

  • Products
  • Dovetail

Listings

Lynx Hospitality Product Suite

Lynx Hospitality Product Suite

We don't have enough ratings and reviews to provide an overall score.

400+ smart device brands, offering automation for Hospitality TV, locks, Intercoms, Noise Monitoring, and Thermostats. … 400+ smart device brands, offering automation for Hospitality TV, locks, Intercoms, Noise Monitoring, and Thermostats from a single centralized dashboard

  • Lynx Hospitality Product Suite Alternatives
  • Other IoT Device Management Platforms
AskNicely

AskNicely

54 Ratings

integrate interaction data from popular tools and channels (e.g. Slack, Intercom, etc.), and boasting a satisfactory survey response rate superior to other

  • Reviews (26)
  • Alternatives
  • Other Survey & Forms Building Tools
Zowie

Zowie

We don't have enough ratings and reviews to provide an overall score.

standalone customer service system or enhance current tools like Zendesk, Intercom, Gorgias, and others. … standalone customer service system or enhance current tools like Zendesk, Intercom, Gorgias, and others.

  • Zowie Alternatives
  • Other Chatbot Platforms

More listings (34) for Intercom

Reviews

February 29, 2024

Intercom

Josh Rosen | TrustRadius Reviewer
Josh Rosen
Customer Service Coordinator
ZuppRestaurants, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Intercom has allowed me to get business done quicker Intercom has provided me with previous customer messages Intercom has helped identify … I use Intercom in order to respond to customers' questions and issues involved in interacting with our app, and to resolve billing and technical situati…

May 13, 2021

Intercom enhancements

Milagros Centurión | TrustRadius Reviewer
Milagros Centurión
Fundación Huerta NiñoCivic & Social Organization, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source
June 27, 2026

Intercom review

Anonymous | TrustRadius Reviewer
Verified User
Consultant in Customer Service
Printing Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Intercom is used to: 1. Improve automation of support through the use of Fin AI, workflows, macros, and tickets. 2. Send outbound messages to customers … available. 3. Keep track of customer support metrics through the use of Intercom's reporting. 4. Keep a contact database to keep track of l…

More reviews (1065) for Intercom

Reviews

More reviews (1065) for Intercom

Categories

AI Customer Service Agent Software

toward outcome-based models. Per-Resolution Pricing: Some vendors (like Intercom) charge a flat fee only for inquiries that the AI successfully resolves

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