Mario Granados
Mario Granados
Member for 5 years
8 ratings & reviews completed
Average rating:
Reputation: 80
| Title | Customer Care Specialist |
|---|---|
| Job Type | Employee |
| Department | Customer Service |
| Company | Language Line Solutions |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone | 7 years | |
Alcatel-Lucent OmniAccess Routers | 7 years | |
Avaya UCaaS | 7 years | |
Kibana | 2 years | |
RingEX | 2 years | |
Norada Solve360 | 2 years | |
Informatica Customer 360 for Salesforce | 2 years | |
Microsoft Azure | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Workforce Management
Pundit- Contact Center
Pundit- Unified Communications as a Service (UCaaS)
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Avaya UCaaS | Sep 15, 2021 | Read Review | |
| Microsoft Azure | Sep 21, 2021 | ||
| Norada Solve360 | Sep 21, 2021 | ||
| Informatica MDM | Sep 21, 2021 | ||
| Kibana | Sep 21, 2021 | ||
| RingCentral | Sep 21, 2021 |