Overview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Helpful business partners
Best Product, But Still Needs To Get Better
Avalara Review
Avalara you came along way.
Ease your tax management worries.
Avatax, make your sales tax headache easier.
Avalara- There when you need them!
Avalara - Today, Tomorrow, and into the Future
Worth every penny
My Review of Avalara
Avatax for the WIN!
Avalara is the Real Thing!
Treading Tax Waters with Avalara
Avalara product review
How Avalara Differs From Its Competitors
Avalara Business Impact
Avalara New Lines of Business
Systems Integrated With
Additional Capabilities
managing certificates in Avalara helps to keep the certificates organized and increases visibility of missing/expired certificates.
Avalara Marketplace
Systems Integrated With
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Additional Capabilities
Additional Capabilities
Avalara Business Impact
Avalara Marketplace
Avalara Business Impact
Avalara Marketplace
Additional Capabilities
Avalara Business Impact
Systems Integrated With
Avalara Business Impact
Avalara Business Impact
Avalara New Lines of Business
Avalara Marketplace
Systems Integrated With
Additional Capabilities
Avalara Business Impact
Avalara New Lines of Business
Avalara Marketplace
Avalara Business Impact
Avalara New Lines of Business
Avalara Marketplace
Systems Integrated With
Additional Capabilities
Additional Capabilities
Avalara New Lines of Business
Avalara Business Impact
Avalara New Lines of Business
Systems Integrated With
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (320)8.888%
- Tax Exemption Processing (219)8.585%
- Tax Data Reporting (270)8.383%
- 3rd-Party Software Integrations (243)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
Features
Type of tax
A list of the different types of taxes that can be filed using tax compliance software.
- 8.8Sales and Use Taxes(320) Ratings
Software is capable of calculating and filing sales and use taxes.
- 7.9Cross-border Taxes(68) Ratings
Software is capable of calculating and filing taxes, such as customs, across countries.
- 7.3VAT / GST Taxes(58) Ratings
Ability to calculate and manage VAT and GST taxes.
- 8.2Energy and Fuel Taxes(25) Ratings
Ability to calculate and manage energy and/or fuel taxes.
Tax Reporting & Compliance
Activities relating to tax filing, reporting, document management, and exemption certificate processing.
- 8.6Geolocation for Tax Assessment(182) Ratings
Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.
- 83rd-Party Software Integrations(243) Ratings
Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.
- 8.3Tax Data Reporting(270) Ratings
Ability to export transaction data for tax filing.
- 8.4Compliance Administration Management(207) Ratings
Ability to facilitate tax preparation, filing, and tax remittances across local, state, and federal jurisdictions.
- 8.5Tax Exemption Processing(219) Ratings
Ability to generate, track, exemption certificates from sales invoices.
- 8.1Tax Document Management(210) Ratings
Collection and storage of tax documents, especially exemption certificates, and ability to retrieve them to use for tax audits.
- 7.4Complex Tax Scenario Management(142) Ratings
Ability to automate handling of tax holidays and other anomalies.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Avalara Integrations
Avalara Competitors
Avalara Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(751)Attribute Ratings
- 9.6Likelihood to Renew30 ratings
- 8Availability9 ratings
- 8Performance9 ratings
- 8.2Usability429 ratings
- 6.4Support Rating20 ratings
- 9Online Training4 ratings
- 8In-Person Training2 ratings
- 9.8Implementation Rating198 ratings
- 8.9Configurability6 ratings
- 10Product Scalability8 ratings
- 8.9Ease of integration12 ratings
- 8Vendor pre-sale9 ratings
- 4.5Vendor post-sale9 ratings
Reviews
(1-25 of 217)Avalara you came along way.
- Store Certificates
- Totals amounts of sales
- Files returns
- Ease of looking up information
- Updating information
- Verification of sales tax before return is filed.
Avatax, make your sales tax headache easier.
- Estimate sales tax
- compile sales tax needed to remit sales tax return
- tracking different taxable items
- keeping track of resale certificates
- keeping track of economic nexus
- Communicating changes in states needs like codes used
- Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
- The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
Worth every penny
- Calculate sales taxes
- Exemption certificate storage
- Subledger backup data for each sale
- 1099 help
- Support for Audit
- Support for sales tax research
My Review of Avalara
- Sales tax down to the jurisdiction
- Reporting
- Ability to access help with minimum wait time
- Support has been slow or dropped at times
- I feel we change reps a lot
- Consistency in response from dedicated rep in past has been bad
- Filing taxes for merchandising calendar retailers
Avatax for the WIN!
- Keep up with current tax rates
- Help with filings
- Help with notices
- The reports downloads can be slow sometimes
Avalara product review
- Accurately calculate and apply sales tax rates
- Avalara is a "total solution" that covers all areas of transactional tax.
- Managing the software is easy and intuitive.
- It would be if sales tax reports were available to reflect state upload templates
Avalara
- communication with CAM
- calculations
- certificates at a local level
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
Avalara bolt on to Acumatica
- Sales Tax Calculations
- Sales Tax Returns
- Exemption Certificate Management
- Customer Support
- Integration with ERP platforms
Avalara review
- Sales tax calculations
- Sales tax issues with returns they make sure to contact the state.
- Their ECM pro and Avatax works well with our connector
- It would be great if they could also advise about franchise tax
- It would be helpful to know the full explanation of the fees in detail than just summary
Avalara to the rescue
- Tax rate compliance
- Managing exemptions
- Providing several types of reports
- Transaction uploads
- Customer Service: We've had multiple reps and only a couple have been helpful.
- Knowledge: Providing better, more detailed, information for first time users.
- Onboarding: Having Avalara expert help and less referring from one person to another.
It may not be as well suited for small companies that have a very high number of recurring monthly charges, since the number of transactions can put you in a high tier and make the cost much more.
Review
- Calculates nexus thresholds
- Calculates tax
- Ability to file all tax returns for us
- Some tax services offer certain features for free whereas it's an added cost feature with Avalara
- We are never informed on when our account manager changes
- There's no where to request a new account manager
- Sales tax compliance
- Tracking economic nexus
- Avoiding tax penalties
- Avalara manages their business well.
- I do not see a need for improvement
Avalara Sales Tax Made Easy
- Audit Support
- Tax Research
- Rate Validation
- VDA Work
- Customer Support
- Portal Management
- Agreements and Contracts
Avalara helps a lot!
- Calculating sales tax
- Keeping track of exemption certificates
- Tracking nexus
- Customer service reps knowledge
- Response times when issues arise
- Communication
Huge Crucial Time Saver Software
- Monitoring Sales Tax Nexus
- Calculating Accurate Sales Tax
- Providing Reporting for Ease of Remitting Taxes to Various Jurisdictions
- Speed - sometimes the calculation call-outs can take several seconds
- Monitoring # of transactions versus just $ of transactions for economic nexus
- Initial onboarding through sales team
- Sales tax advice during onboarding
- Automation of calculating sales tax
- Customer service
- Helping customers ensure errors don't occur
- Answering questions or emails
Overall, they're very strong in sales and securing your contract, but very weak in actually executing the contract. You'll be wowed in month one, but continually disappointed after that.
Avalara Review
- Calculate Sales Tax
- File SST returns
- Research
- UI is not very intuitive
- Reports are not customizable
- Hard to find features without googling them
Using Avalara Software has been Great for our Company
- Calculating Sales Tax Precisely based on the Sales Transaction Data
- Applying Exemption Certificates to transactions accurately
- State filings completed accurately and timely and will resolve any issues with the state for any filing.
- Sales Tax can be very tricky when you have a variety of product that is sold in any given state. The exact same item may be taxed in one state and not in another. We have identified the tax codes associated with each product and Avalara tax software will handle the rest on being able to determine whether the item should be taxed or not in any given state.
- The search tool in the transactions does not work great. Once you review a transaction, the search critera is deleted and your results are removed causing you to enter the search critera in the fields again. This can be annoying when you are trying to review multiple transactions in the same search results.
- Live metrics where we can see how much we have consumed of Avalara services based on our contract.
- Being able to create custom reports. This would make some reports easier to navigate through only the information that I'm needing at that moment and not having it buried with all of the other data in the report.
One experience that sticks out is we had a filing with a state where the state had come back to us and said our filing was incorrect and that we owed a large sum to them for that month being reported. Avalara was aware of the situation and took care of it quickly. I never had to worry once I knew that one of Avalara tax professionals was assisting in the matter. It was nice to know we could focus on other things within our company while knowing Avalara had this handled.
I do not have a scenario where it is less appropriate because we purchased everything that is well suited for our company.
Avalara is great for small businesses
- customer service is excellent
- training is excellent - so many opportunities to learn about tax compliance
- Avalara provides so many services to help the small business with tax compliance
- Personal customer service communications is a bit difficult unless you have an account manager that works with your company
Unforunately no real benefit
Avalara - My Evaluation
- We can save all the exemption certificates for each state for a particular customer
- Avalara can provide you with notification in advance if the Sales Tax exemption certificate is expiring, or we can download the report
- It also has a option, where you can check for which commodity and state which tax code to use and what is the percentage of tax
- The invoices that are created in Avalara don't sync back to Intacct, not sure if that is the set up issue
- Even though most of the state tax filing is 20th of every month, Avalara locks any modification on the 10th of each month, can this be extended to the 15th of each month..... to avoid doing any manual modification and to keep track of it
The clients with one entity and commodities or nature of business (Non profit organization) where sales tax is not applicable. It doesn't suit.
The good, the bad and . . .
- Calculate real-time sales tax for invoices.
- CertCapture for managing my TEC's.
- Transaction sales tax detail.
- Local jurisdiction exemption certificates.
- Avalara online university classes are not interactive and do not provide for practice applications.
My professional advice is to try to find an alternative to Avalara!
- Determination as to sales tax applicability in states and localities, although, in my opinion, they have provided incorrect information in some instances.
- If you’re able to get the state set up properly, filing of sales tax returns as required
- I find it virtually impossible to access people when you have issues with anything
- In my experience, everything runs through account managers and they are non-responsive and unavailable most of the time.
- In my experience, 99% of all communication with anybody at Avalara has to be done via some ridiculous form or via email. Human contact is extremely difficult to resolve an issue that sometimes requires human to human contact.
Tax compliance - Avalara
- Provide the state wise tax collection report.
- Easy to file
- Apply SST number for newly added tax State need to provide or fill all details again and again, you can assist us if the profile available data is already filled with the relevant field