What users are saying about

10000ft

2 Ratings

Projector PSA

13 Ratings

10000ft

2 Ratings
Score 5.2 out of 101

Projector PSA

13 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Projector PSA

Projector is a great tool for professional services firms looking to be able to project manage, resource, forecast & invoice out of their PSA. While it is certainly more than capable of handling very simple projects and timelines for small project teams, I think that firms with more complex timeline & WBS tracking needs will get the full benefit of using this tool. It is also an excellent tool for revenue forecasting & reporting. The reports module takes a little bit of getting used to, but it is very robust and once you understand how best to utilize it, the data can be manipulated almost in every way possible. The main thing to keep in mind though is that to get the most out of the system, you have to put and effort into putting the pertinent information into the system. This may require an internal process overhaul (which could be a very good thing!) and depending on the size of the team and scale of projects, a dedicated person tasked with a lot of the "admin" functions of getting data in. The Projector team is fantastic! They're very knowledgeable, responsive and always open to suggestions for improvement. They were great in helping us get started, never pushed us to get more than what we needed and were very transparent about what may be possible but not worth the investment to do.
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Feature Rating Comparison

Project Management

10000ft
3.5
Projector PSA
7.0
Task Management
10000ft
6.0
Projector PSA
7.4
Resource Management
10000ft
6.0
Projector PSA
8.0
Gantt Charts
10000ft
2.0
Projector PSA
6.0
Scheduling
10000ft
2.0
Projector PSA
8.0
Workflow Automation
10000ft
2.0
Projector PSA
6.9
Team Collaboration
10000ft
1.0
Projector PSA
7.5
Document Management
10000ft
2.0
Projector PSA
8.5
Email integration
10000ft
1.0
Projector PSA
7.6
Timesheet Tracking
10000ft
7.0
Projector PSA
9.3
Change request and Case Management
10000ft
2.0
Projector PSA
5.2
Budget and Expense Management
10000ft
7.0
Projector PSA
8.1
Support for Agile Methodology
10000ft
Projector PSA
5.8
Support for Waterfall Methodology
10000ft
Projector PSA
5.2
Mobile Access
10000ft
Projector PSA
3.7

Professional Services Automation

10000ft
5.0
Projector PSA
7.9
Quotes/estimates
10000ft
6.0
Projector PSA
Invoicing
10000ft
2.0
Projector PSA
7.0
Project & financial reporting
10000ft
7.0
Projector PSA
8.5
Integration with accounting software
10000ft
Projector PSA
8.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
  • Time and expense entry is intuitive and quick for our staff.
  • Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
  • Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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Projector PSA10.0
Based on 2 answers
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
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Usability

No score
No answers yet
No answers on this topic
Projector PSA6.4
Based on 1 answer
Desktop interface feels complex to new users.
Jim Harter profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Projector PSA10.0
Based on 1 answer
In 5 years of use we have never experienced an unscheduled outage.
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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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Primavera is an excellent product but much more sophisticated than what my department needed at the time I selected and recommended Projector PSA.
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • Efficiency is definitely a benefit. While we do have to put in some effort into set up and maintenance of projects, we were able to eliminate the use of external timelines and WBS documents. Now we can grab them right out of Projector to send to the client, push into MS Project or just have our team access.
  • Resource allocation is more detailed and efficient and allows us to grow and be able to manage a larger group of resources with a wider range of skill-sets.
  • We are able to more accurately track and analyze internal R&D efforts and projects.
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Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

Projector PSA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Projector PSA Editions & Modules
Projector PSA
Edition
Team Edition
$151
Professional Edition
$251
Enterprise Edition
$301
1. per user
Additional Pricing Details