What users are saying about

10000ft

2 Ratings

Projector PSA

13 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Projector PSA

13 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Projector PSA

I think Projector PSA is well suited for service companies.

Feature Rating Comparison

Project Management

10000ft
3.5
Projector PSA
7.0
Task Management
10000ft
6.0
Projector PSA
7.4
Resource Management
10000ft
6.0
Projector PSA
8.0
Gantt Charts
10000ft
2.0
Projector PSA
6.0
Scheduling
10000ft
2.0
Projector PSA
8.0
Workflow Automation
10000ft
2.0
Projector PSA
6.9
Team Collaboration
10000ft
1.0
Projector PSA
7.5
Document Management
10000ft
2.0
Projector PSA
8.5
Email integration
10000ft
1.0
Projector PSA
7.6
Timesheet Tracking
10000ft
7.0
Projector PSA
9.3
Change request and Case Management
10000ft
2.0
Projector PSA
5.2
Budget and Expense Management
10000ft
7.0
Projector PSA
8.1
Support for Agile Methodology
10000ft
Projector PSA
5.8
Support for Waterfall Methodology
10000ft
Projector PSA
5.2
Mobile Access
10000ft
Projector PSA
3.7

Professional Services Automation

10000ft
5.0
Projector PSA
7.9
Quotes/estimates
10000ft
6.0
Projector PSA
Invoicing
10000ft
2.0
Projector PSA
7.0
Project & financial reporting
10000ft
7.0
Projector PSA
8.5
Integration with accounting software
10000ft
Projector PSA
8.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Time tracking. For a service company that typically bills retainers, it is very important to be able to assign a direct cost to your resources at all levels and analyze your profitability.
  • Expense reporting. Projector easily tracks expenses of all types and allows you to categorize them under non-billable projects, client billable projects and/or client development ventures.
  • Reporting. Projector has a large list of standard reports right at your fingertips. These reports can be extracted as Excel docs, mdp files and other useful formats. They are intuitive, clear and easy to analyze. For those you need on a standard basis, you can set them up to pull on a recurring basis. It should be noted that all reports are easily customized and Projector's support team is always there to help get you the information you need.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • Most of the problems I experienced using Projector PSA for the department I selected it for, had more to do with management and the buy-in of a tool that required up-to-date input from project managers than the tool itself.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Projector PSA10.0
Based on 2 answers
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.

Usability

No score
No answers yet
No answers on this topic
Projector PSA6.4
Based on 1 answer
Desktop interface feels complex to new users.

Reliability and Availability

No score
No answers yet
No answers on this topic
Projector PSA10.0
Based on 1 answer
In 5 years of use we have never experienced an unscheduled outage.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
One other software our organization was looking at was Mavenlink. Compared to that, Projector PSA is more powerful and has more flexibility

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Positive: Allowed us to maintain a somewhat accurate budget and expenditure for proper billing to our clients.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

Projector PSA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Projector PSA Editions & Modules
Projector PSA
Edition
Team Edition
$151
Professional Edition
$251
Enterprise Edition
$301
1. per user
Additional Pricing Details