What users are saying about
Top Rated
83 Ratings
1 Ratings
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Score 9 out of 100
Top Rated
83 Ratings
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Score 8 out of 100

Likelihood to Recommend

10ZiG Technology

10Zig is well suited anywhere you would need multiple computer access within the same business without having PCs set up at each station. This is not just well suited for a business but for places like schools hospitals, etc. The virtual system replaces PCs which may have other features a user might want such as a disk drive.
Josh kimball | TrustRadius Reviewer

VNC Connect

VNC Connect works really well on computers connected both within the same local area network and when located outside the office connected via the internet. With VNC Connect, you can remotely access a computer and perform all functions as if you're sitting right in front of it. It also can be used as a training tool to show the person sitting at the computer the steps to take to execute and perform a task. I would not use VNC Connect to remotely access a computer that has the screen left on to perform confidential tasks on it that I don't want others to visually see. Unfortunately, there isn't a method like when you are using Windows Remote Desktop Services where the screen is blanked out to prevent others from viewing your connection.
Paul Li | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

10ZiG Technology
VNC Connect
7.5
Screen sharing
10ZiG Technology
VNC Connect
9.6
File transfer
10ZiG Technology
VNC Connect
7.9
Instant message
10ZiG Technology
VNC Connect
7.7
Secure remote access with Smart Card authentication
10ZiG Technology
VNC Connect
9.0
Access to sleeping/powered-off computers
10ZiG Technology
VNC Connect
7.1
Over-the-Internet remote session
10ZiG Technology
VNC Connect
9.1
Initiate remote control from mobile
10ZiG Technology
VNC Connect
7.6
Remote management of servers & workstations
10ZiG Technology
VNC Connect
4.7
Centralized management dashboard
10ZiG Technology
VNC Connect
7.7
Session record
10ZiG Technology
VNC Connect
7.0
Annotations
10ZiG Technology
VNC Connect
5.4
Monitoring and Alerts
10ZiG Technology
VNC Connect
7.0
Multi-platform remote control
10ZiG Technology
VNC Connect
8.0

Pros

10ZiG Technology

  • It has a much faster boot-up speed.
  • User-friendly.
  • Less to go wrong since it has no moving parts like a PC.
  • Easy to set up, use, and update.
Josh kimball | TrustRadius Reviewer

VNC Connect

  • Visually see their computer screens and the information needed to properly respond to their questions.
  • Transfer files that I might need to work on their financial statements and corporation income tax returns or other reports that they may require. Also to upload files from my computer to update their records.
  • Help train clients to use their own accounting software appropriately while having them see first hand on their screens the use of the software interface and how the data is entered and processed by their software.
William Waks | TrustRadius Reviewer

Cons

10ZiG Technology

  • I have not had any issues. 10ZiG works as it should and does what it says it does.
  • I don't see any areas that need improvement.
  • It does what it does well.
Josh kimball | TrustRadius Reviewer

VNC Connect

  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

10ZiG Technology

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Anonymous | TrustRadius Reviewer

Usability

10ZiG Technology

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Anonymous | TrustRadius Reviewer

Support Rating

10ZiG Technology

10ZiG Technology 10.0
Based on 1 answer
In my experience the support for 10ZiG is has been really impressive. I have not had any major issues but any minor issues I have had about it were quickly resolved with their customer service. Any questions I have had were also quickly answered by either their customer care or by reviewing their online website.
Josh kimball | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 2 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Anonymous | TrustRadius Reviewer

Online Training

10ZiG Technology

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley | TrustRadius Reviewer

Implementation Rating

10ZiG Technology

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 8.0
Based on 2 answers
No problem at all, love the product.
Michael Mei | TrustRadius Reviewer

Alternatives Considered

10ZiG Technology

The VMware has more issues as far as crashing due to overuse and other seemingly unknown issues. There is a lot more stability with the 10Zig. The Dell was slower as well as being less user-friendly and much harder to set up, use and upgrade. 10ZiG has had a lot fewer glitches thane either of the others I have tried.
Josh kimball | TrustRadius Reviewer

VNC Connect

If you do not have a working internet connection, you can rule LogMeIn out as it is not a viable solution! NetSupport is fairly more advanced and has many more capabilities that VNC does not support so this is not a fair comparison!
Miguel Nuñez | TrustRadius Reviewer

Return on Investment

10ZiG Technology

  • Having 10ZiG units is less expensive than PCs.
  • Has increased productivity due to speed increased over PCs.
  • Power consumption is less for the 10ZiG.
Josh kimball | TrustRadius Reviewer

VNC Connect

  • VNC Connect has had a positive impact/ROI on our business objectives. Without using VNC Connect, we would have had to hire additional technicians and network admins to keep up with the volume of work. It has been a real benefit to keeping costs down as we do our best to control costs being a public sector government agency.
Richard Russell | TrustRadius Reviewer

Pricing Details

10ZiG Technology

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

10ZiG Technology Editions & Modules

Additional Pricing Details

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VNC Connect Editions & Modules

Edition
Professional$401
Enterprise$551
  1. per remote computer
Additional Pricing Details

Rating Summary

Likelihood to Recommend

10ZiG Technology
9.0
VNC Connect
8.9

Likelihood to Renew

10ZiG Technology
VNC Connect
8.0

Usability

10ZiG Technology
VNC Connect
8.0

Support Rating

10ZiG Technology
10.0
VNC Connect
8.0

Online Training

10ZiG Technology
VNC Connect
7.0

Implementation Rating

10ZiG Technology
VNC Connect
8.0

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