What users are saying about
104 Ratings
4 Ratings
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Score 10 out of 100
104 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Remote Administration

    10ZiG Technology

    Feature Set Not Supported
    N/A
    7.9

    VNC Connect

    79%
    VNC Connect ranks higher in 13/13 features

    Screen sharing

    N/A
    0 Ratings
    9.6
    96%
    26 Ratings

    File transfer

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Instant message

    N/A
    0 Ratings
    9.4
    94%
    17 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    6.0
    60%
    9 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    9.0
    90%
    29 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    9.3
    93%
    17 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    4.7
    47%
    6 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    8.5
    85%
    14 Ratings

    Session record

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Annotations

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Attribute Ratings

    • 10ZiG Technology is rated higher in 1 area: Support Rating
    • 10ZiG Technology and VNC Connect are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    10ZiG Technology

    90%
    1 Rating
    9.0

    VNC Connect

    90%
    36 Ratings

    Likelihood to Renew

    10ZiG Technology

    N/A
    0 Ratings
    8.0

    VNC Connect

    80%
    8 Ratings

    Usability

    10ZiG Technology

    N/A
    0 Ratings
    8.0

    VNC Connect

    80%
    3 Ratings

    Support Rating

    10.0

    10ZiG Technology

    100%
    2 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    Online Training

    10ZiG Technology

    N/A
    0 Ratings
    7.0

    VNC Connect

    70%
    2 Ratings

    Implementation Rating

    10ZiG Technology

    N/A
    0 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    Likelihood to Recommend

    10ZiG Technology

    10Zig is well suited anywhere you would need multiple computer access within the same business without having PCs set up at each station. This is not just well suited for a business but for places like schools hospitals, etc. The virtual system replaces PCs which may have other features a user might want such as a disk drive.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Michael Eberhard | TrustRadius Reviewer

    Pros

    10ZiG Technology

    • It has a much faster boot-up speed.
    • User-friendly.
    • Less to go wrong since it has no moving parts like a PC.
    • Easy to set up, use, and update.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Paul Li | TrustRadius Reviewer

    Cons

    10ZiG Technology

    • I have not had any issues. 10ZiG works as it should and does what it says it does.
    • I don't see any areas that need improvement.
    • It does what it does well.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    10ZiG Technology

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    10ZiG Technology Editions & Modules

    Additional Pricing Details

    VNC Connect

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $3.39 per remote computer per month

    VNC Connect Editions & Modules

    Edition
    Professional - Device Access$3.391
    Enterprise - Device Access$4.591
    Enterprise - Instant Support$33.492
    Professional - Instant Support$16.992
    1. per remote computer per month
    2. per named technician per month
    Additional Pricing Details

    Likelihood to Renew

    10ZiG Technology

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 8.0
    Based on 8 answers
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Anonymous | TrustRadius Reviewer

    Usability

    10ZiG Technology

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 8.0
    Based on 3 answers
    VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
    Anonymous | TrustRadius Reviewer

    Support Rating

    10ZiG Technology

    10ZiG Technology 10.0
    Based on 2 answers
    In my experience the support for 10ZiG is has been really impressive. I have not had any major issues but any minor issues I have had about it were quickly resolved with their customer service. Any questions I have had were also quickly answered by either their customer care or by reviewing their online website.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    VNC Connect 8.0
    Based on 4 answers
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Anonymous | TrustRadius Reviewer

    Online Training

    10ZiG Technology

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 7.0
    Based on 2 answers
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Matt Medley | TrustRadius Reviewer

    Implementation Rating

    10ZiG Technology

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 8.0
    Based on 4 answers
    No problem at all, love the product.
    Michael Mei | TrustRadius Reviewer

    Alternatives Considered

    10ZiG Technology

    The VMware has more issues as far as crashing due to overuse and other seemingly unknown issues. There is a lot more stability with the 10Zig. The Dell was slower as well as being less user-friendly and much harder to set up, use and upgrade. 10ZiG has had a lot fewer glitches thane either of the others I have tried.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    10ZiG Technology

    • Having 10ZiG units is less expensive than PCs.
    • Has increased productivity due to speed increased over PCs.
    • Power consumption is less for the 10ZiG.
    Josh kimball | TrustRadius Reviewer

    VNC Connect

    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    William Waks | TrustRadius Reviewer

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