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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    123FormBuilder

    Score6.7 out of 10
    N/A123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.

    $37

    per month per user

    OpenText LiquidOffice

    Score7 out of 10
    N/AOpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
    Pricing
    123FormBuilderOpenText LiquidOffice
    Editions & Modules
    Gold
    $37.00
    per month per user
    Platinum
    $49.00
    per month per user
    Diamond
    $99.00
    per month per user
    Enterpise
    $225
    per month per user
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    123FormBuilderOpenText LiquidOffice
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount of up to 50% available for annual pricing.—
    More Pricing Information
    Features
    123FormBuilderOpenText LiquidOffice
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    7.3
    3 Ratings
    10% below category average
    Survey templates00 Ratings7.33 Ratings
    Themes00 Ratings7.73 Ratings
    Custom logo/branding00 Ratings7.03 Ratings
    Survey Content
    Comparison of Survey Content features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    7.1
    3 Ratings
    18% below category average
    Changes to live survey00 Ratings7.03 Ratings
    Question design help00 Ratings7.43 Ratings
    Multiple question types00 Ratings7.03 Ratings
    Survey Logic
    Comparison of Survey Logic features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    7.7
    3 Ratings
    8% below category average
    Survey logic flexibility00 Ratings7.73 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    6.2
    3 Ratings
    27% below category average
    Response tracking00 Ratings5.73 Ratings
    Data export00 Ratings7.13 Ratings
    Standard reports00 Ratings6.13 Ratings
    Custom reports00 Ratings6.43 Ratings
    Analytics00 Ratings5.73 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    6.2
    3 Ratings
    33% below category average
    Access controls00 Ratings5.43 Ratings
    Compliance00 Ratings7.03 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of 123FormBuilder and OpenText LiquidOffice
    Feature
    123FormBuilder
    -
    Ratings
    OpenText LiquidOffice
    4.9
    3 Ratings
    49% below category average
    Vendor-offered crowdsourcing00 Ratings4.12 Ratings
    Respondent restrictions00 Ratings5.73 Ratings
    Best Alternatives
    123FormBuilderOpenText LiquidOffice
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    123FormBuilderOpenText LiquidOffice
    Likelihood to Recommend
    1.0
    (8 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    6.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    7.7
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    7.4
    (3 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    123FormBuilderOpenText LiquidOffice
    Likelihood to Recommend
    Kiteworks
    If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
    Incentivized
    Read full review
    OpenText
    OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
    Incentivized
    Read full review
    Pros
    Kiteworks
    • Ease of constructing a form with requisite inputs
    • Customizable look and feel options based on varying requirements in our case
    • Logic based branching & validation
    Incentivized
    Read full review
    OpenText
    • Form processes & routing - Makes it very easy at an enterprise level
    • Integration with 3rd party & external forms
    • Automation of forms with less coding making it useful for quick turnarounds
    Incentivized
    Read full review
    Cons
    Kiteworks
    • Some employees are intimidated at first. After all, it is html.
    • There is so much functionality that it can be easy for novices to get lost.
    • Will there be more payment flexibility? parents use more of the bank to person payment options.
    Incentivized
    Read full review
    OpenText
    • Very old UI
    • Feels like an archaic system
    • Reporting isn't great
    Incentivized
    Read full review
    Likelihood to Renew
    Kiteworks
    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Kiteworks
    Easy to install and quickly explain to others how to use
    Incentivized
    Read full review
    OpenText
    It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
    Incentivized
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    Reliability and Availability
    Kiteworks
    I did not encounter any blackout issues
    Incentivized
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    OpenText
    No answers on this topic
    Performance
    Kiteworks
    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Kiteworks
    Very neutral, did not have to use support a lot
    Incentivized
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    OpenText
    Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
    Incentivized
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    Online Training
    Kiteworks
    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Incentivized
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    OpenText
    No answers on this topic
    Implementation Rating
    Kiteworks
    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Kiteworks
    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Incentivized
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    OpenText
    OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
    Incentivized
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    Scalability
    Kiteworks
    It was easy to install and I believe that would make it easy to use across several websites
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Kiteworks
    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Read full review
    OpenText
    • We collect authenticated data from our users and audiences to improve our services.
    • The surveys give us a better understanding of our markets.
    Incentivized
    Read full review
    ScreenShots

    123FormBuilder Screenshots

    Screenshot of the 123FormBuilder home pageScreenshot of the dashboardScreenshot of the form editorScreenshot of the new form windowScreenshot of where to add integrations to formsProduct screenshot