123FormBuilder vs. OpenText LiquidOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
123FormBuilder
Score 9.3 out of 10
N/A
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.
$14.95
per month
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Pricing
123FormBuilderOpenText LiquidOffice
Editions & Modules
Gold
$19
per Month; or $190 per Year
Platinum
$39
per Month; or $390 per Year
Corporate
$79/month
billed annually
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
123FormBuilderOpenText LiquidOffice
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
123FormBuilderOpenText LiquidOffice
Top Pros
Top Cons
Features
123FormBuilderOpenText LiquidOffice
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
7.3
3 Ratings
6% below category average
Survey templates00 Ratings7.33 Ratings
Themes00 Ratings7.73 Ratings
Custom logo/branding00 Ratings7.03 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
7.1
3 Ratings
19% below category average
Changes to live survey00 Ratings7.03 Ratings
Question design help00 Ratings7.33 Ratings
Multiple question types00 Ratings7.03 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
7.7
3 Ratings
7% below category average
Survey logic flexibility00 Ratings7.73 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
6.1
3 Ratings
28% below category average
Response tracking00 Ratings5.73 Ratings
Data export00 Ratings7.03 Ratings
Standard reports00 Ratings6.03 Ratings
Custom reports00 Ratings6.33 Ratings
Analytics00 Ratings5.73 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
6.2
3 Ratings
29% below category average
Access controls00 Ratings5.33 Ratings
Compliance00 Ratings7.03 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
123FormBuilder
-
Ratings
OpenText LiquidOffice
4.8
3 Ratings
50% below category average
Vendor-offered crowdsourcing00 Ratings4.02 Ratings
Respondent restrictions00 Ratings5.73 Ratings
Best Alternatives
123FormBuilderOpenText LiquidOffice
Small Businesses
Zoho Forms
Zoho Forms
Score 8.7 out of 10
Zoho Forms
Zoho Forms
Score 8.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 9.7 out of 10
Qualaroo
Qualaroo
Score 9.7 out of 10
Enterprises
DocuWare
DocuWare
Score 9.0 out of 10
DocuWare
DocuWare
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
123FormBuilderOpenText LiquidOffice
Likelihood to Recommend
8.0
(7 ratings)
7.0
(3 ratings)
Likelihood to Renew
6.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
7.7
(3 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
7.3
(3 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
123FormBuilderOpenText LiquidOffice
Likelihood to Recommend
123FormBuilder
If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Read full review
OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
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Pros
123FormBuilder
  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation
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OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
Read full review
Cons
123FormBuilder
  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
Read full review
OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
Read full review
Likelihood to Renew
123FormBuilder
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Read full review
OpenText
No answers on this topic
Usability
123FormBuilder
Easy to install and quickly explain to others how to use
Read full review
OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Reliability and Availability
123FormBuilder
I did not encounter any blackout issues
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OpenText
No answers on this topic
Performance
123FormBuilder
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
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OpenText
No answers on this topic
Support Rating
123FormBuilder
Very neutral, did not have to use support a lot
Read full review
OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Online Training
123FormBuilder
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
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OpenText
No answers on this topic
Implementation Rating
123FormBuilder
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
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OpenText
No answers on this topic
Alternatives Considered
123FormBuilder
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
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OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Scalability
123FormBuilder
It was easy to install and I believe that would make it easy to use across several websites
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OpenText
No answers on this topic
Return on Investment
123FormBuilder
  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
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OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
Read full review
ScreenShots

123FormBuilder Screenshots

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