12d Synergy vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
12d Synergy
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.
$0
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
12d SynergyDocuWare
Editions & Modules
Email Management
$0.00
Document Management
$0.00
Advanced Data Management
$0.00
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
12d SynergyDocuWare
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$7 per userNo setup fee
Additional Details
More Pricing Information
Best Alternatives
12d SynergyDocuWare
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 6.2 out of 10
Kofax Capture
Kofax Capture
Score 6.2 out of 10
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User Ratings
12d SynergyDocuWare
Likelihood to Recommend
9.4
(4 ratings)
9.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.2
(4 ratings)
9.0
(2 ratings)
User Testimonials
12d SynergyDocuWare
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.
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DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
12d Synergy
  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
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DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Cons
12d Synergy
  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
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DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
12d Synergy
No answers on this topic
DocuWare
Docuware has become a vital part of our organization.
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Usability
12d Synergy
No answers on this topic
DocuWare
Fairly intuitive for average users.
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Support Rating
12d Synergy
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
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DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
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DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Return on Investment
12d Synergy
  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
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DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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