What users are saying about

15Five vs OnShift

15Five
59 Ratings
OnShift
8 Ratings

15Five

59 Ratings
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Score 9.3 out of 100

Based on 59 reviews and ratings

OnShift

8 Ratings
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Score 8.7 out of 100

Based on 8 reviews and ratings

Feature Set Ratings

    Performance and Goals

    9.0

    15Five

    90%

    OnShift

    Feature Set Not Supported
    N/A
    15Five ranks higher in 5/5 features
    15Five ranks higher in 5/5 features

    Corporate goal setting

    9.0
    90%
    25 Ratings
    N/A
    0 Ratings

    Subordinate goal setting

    8.9
    89%
    27 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.9
    89%
    32 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    9.0
    90%
    24 Ratings
    N/A
    0 Ratings

    Performance tracking

    9.4
    94%
    27 Ratings
    N/A
    0 Ratings

    Performance Management

    8.9

    15Five

    89%

    OnShift

    Feature Set Not Supported
    N/A
    15Five ranks higher in 10/10 features
    15Five ranks higher in 10/10 features

    Performance plans

    9.3
    93%
    22 Ratings
    N/A
    0 Ratings

    Plan weighting

    6.8
    68%
    9 Ratings
    N/A
    0 Ratings

    Manager note taking

    9.5
    95%
    29 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    Review status tracking

    9.5
    95%
    24 Ratings
    N/A
    0 Ratings

    Rater nomination workflow

    6.7
    67%
    5 Ratings
    N/A
    0 Ratings

    Review reminders

    9.4
    94%
    27 Ratings
    N/A
    0 Ratings

    Workflow restrictions

    9.8
    98%
    14 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    9.6
    96%
    22 Ratings
    N/A
    0 Ratings

    Reporting

    9.7
    97%
    23 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • 15Five is rated higher in 1 area: Likelihood to Recommend
    • OnShift is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.8

    15Five

    98%
    38 Ratings
    8.8

    OnShift

    88%
    5 Ratings

    Likelihood to Renew

    9.9

    15Five

    99%
    3 Ratings

    OnShift

    N/A
    0 Ratings

    Usability

    9.9

    15Five

    99%
    3 Ratings

    OnShift

    N/A
    0 Ratings

    Support Rating

    8.4

    15Five

    84%
    47 Ratings
    10.0

    OnShift

    100%
    2 Ratings

    Online Training

    10.0

    15Five

    100%
    1 Rating

    OnShift

    N/A
    0 Ratings

    Implementation Rating

    10.0

    15Five

    100%
    2 Ratings

    OnShift

    N/A
    0 Ratings

    Likelihood to Recommend

    15Five

    15Five is for any size/type department or individual who has annual, quarterly and even weekly goal setting as a component of their performance evaluation. Whether it is a base salary only compensation model, or a base plus commission compensation model- it fits across roles, industries and diverse organizations

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    Mindy Farr | TrustRadius Reviewer
    Mindy Farr
    View all 38 answers on this topic

    OnShift

    OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

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    mohamed el maghraby | TrustRadius Reviewer
    mohamed el maghraby
    View all 5 answers on this topic

    Pros

    15Five

    • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
    • The metric and key performance tools are very well designed.
    • Automated reminders and reporting are great features.
    • I find the customer services to be best in class.

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    Jono Anzalone | TrustRadius Reviewer
    Jono Anzalone
    View all 38 answers on this topic

    OnShift

    • Scheduling - ease of creating, managing, modifying schedules.
    • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
    • Communicate to employees regarding open shifts, share open shifts with staff.
    • Send mass texts to employees as needed.

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    Stephanie Swap | TrustRadius Reviewer
    Stephanie Swap
    View all 5 answers on this topic

    Cons

    15Five

    • Questions are repetitive weekly, though this may be a function of our administrator, and not the platform itself. Answering the same questions every 2 weeks is an awful lot like the movie Groundhog day.
    • Give employees at all levels visibility into the "How are you feeling" score to get a pulse on the entire company at once.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 38 answers on this topic

    OnShift

    • Problems with app permission
    • Could be more robust

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    Pricing Details

    15Five

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    15Five Editions & Modules

    Edition
    Basic$71
    Plus$141
    PerformanceCustom Pricing
    1. per person/per month
    2. none
    Additional Pricing Details
    —

    OnShift

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    OnShift Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    15Five

    15Five 9.9
    Based on 3 answers
    This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!

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    Mindy Farr | TrustRadius Reviewer
    Mindy Farr
    View all 3 answers on this topic

    OnShift

    No score
    No answers yet
    No answers on this topic

    Usability

    15Five

    15Five 9.9
    Based on 3 answers
    It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    OnShift

    No score
    No answers yet
    No answers on this topic

    Support Rating

    15Five

    15Five 8.4
    Based on 47 answers
    The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.

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    Ty Johnson | TrustRadius Reviewer
    Ty Johnson
    View all 47 answers on this topic

    OnShift

    OnShift 10.0
    Based on 2 answers
    OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

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    Stephanie Swap | TrustRadius Reviewer
    Stephanie Swap
    View all 2 answers on this topic

    Online Training

    15Five

    15Five 10.0
    Based on 1 answer
    Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    OnShift

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    15Five

    15Five 10.0
    Based on 2 answers
    It was very easy and support was super helpful!

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    OnShift

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    15Five

    I used Achievers a while ago and it was only limited to rewards. 15FIVE really makes a difference, it's real engagement for businesses and provides a lot of structure. I also love what they preach in their social channels as we are constantly learning from their podcasts and blog posts.

    Read full review

    Carlos Andrés Patiño | TrustRadius Reviewer
    Carlos Andrés Patiño
    View all 38 answers on this topic

    OnShift

    Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events.While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    Return on Investment

    15Five

    • 15Five opened up many discussions for issues/challenges in the workplace that wasn't available in meetings/during projects/in other capacities.
    • 15Five has opened the door to creative ideas that became projects and improvements.
    • 15Five improved culture by allowing team members in other departments see what others are doing/feeling, making us feel as one company

    Read full review

    Rocky Kev | TrustRadius Reviewer
    Rocky Kev
    View all 38 answers on this topic

    OnShift

    • Major the performance of the agents.
    • Easily communicating with employees regarding open shifts
    • Calculating the payroll of every one of the organization

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    mohamed el maghraby | TrustRadius Reviewer
    mohamed el maghraby
    View all 5 answers on this topic

    Screenshots

    OnShift

    —

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