17hats vs. HoneyBook

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
HoneyBook
Score 8.6 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$1
6 Months Promo Code = ONLY1
Pricing
17hatsHoneyBook
Editions & Modules
Starting Price
$45.00
per month
$1 Promo
$1 Per Month
6 Months Promo Code = ONLY1
Unlimited Plan - Monthly
$39
Month
Unlimited Plan - Annual
$390
Year
Offerings
Pricing Offerings
17hatsHoneyBook
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor the first 6 months, get HoneyBook for $1 per month with code ONLY1!
More Pricing Information
Community Pulse
17hatsHoneyBook
Considered Both Products
17hats

No answer on this topic

HoneyBook
Chose HoneyBook
17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
Top Pros
Top Cons
Features
17hatsHoneyBook
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
HoneyBook
2.2
9 Ratings
111% below category average
Customer data management / contact management10.02 Ratings2.59 Ratings
Workflow management10.02 Ratings1.98 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings2.38 Ratings
Contract management10.02 Ratings3.09 Ratings
Quote & order management10.01 Ratings1.97 Ratings
Interaction tracking8.01 Ratings1.87 Ratings
Opportunity management00 Ratings2.08 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
HoneyBook
1.9
7 Ratings
119% below category average
Case management8.01 Ratings1.55 Ratings
Help desk management00 Ratings2.26 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
HoneyBook
1.6
7 Ratings
130% below category average
Lead management8.01 Ratings1.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
HoneyBook
2.1
9 Ratings
113% below category average
Task management9.01 Ratings2.49 Ratings
Billing and invoicing management10.02 Ratings2.18 Ratings
Reporting00 Ratings1.88 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
HoneyBook
1.9
8 Ratings
120% below category average
Custom fields9.92 Ratings2.08 Ratings
Custom objects10.01 Ratings1.88 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
HoneyBook
2.4
8 Ratings
110% below category average
Single sign-on capability10.01 Ratings2.46 Ratings
Role-based user permissions9.01 Ratings2.37 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
HoneyBook
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
HoneyBook
1.9
8 Ratings
119% below category average
Mobile access8.01 Ratings1.98 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
HoneyBook
1.6
6 Ratings
131% below category average
Customizable reports00 Ratings1.66 Ratings
Best Alternatives
17hatsHoneyBook
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsHoneyBook
Likelihood to Recommend
10.0
(2 ratings)
2.9
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
2.8
(7 ratings)
Support Rating
8.0
(2 ratings)
2.8
(7 ratings)
User Testimonials
17hatsHoneyBook
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Read full review
Likelihood to Renew
17hats
No answers on this topic
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Read full review
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review
HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Read full review
Alternatives Considered
17hats
No answers on this topic
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
HoneyBook
  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Read full review
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows