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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score10 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    Coevera

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Coevera (formerly Pipeliner CRM) is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. It provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. The CRM is available in three versions: Starter, Business & Enterprise. The vendor offers…

    $65

    Pricing
    17hatsCoevera
    Editions & Modules
    Starting Price
    $45.00
    per month
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    17hatsCoevera
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    17hatsCoevera
    Considered Both Products
    17hats
    No answer on this topic
    Pipelinersales
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    17hatsCoevera
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and Coevera
    Feature
    17hats
    9.5
    2 Ratings
    19% above category average
    Coevera
    9.0
    18 Ratings
    14% above category average
    Customer data management / contact management10.02 Ratings8.118 Ratings
    Workflow management10.02 Ratings8.918 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.717 Ratings
    Contract management10.02 Ratings8.816 Ratings
    Quote & order management10.01 Ratings9.62 Ratings
    Interaction tracking8.01 Ratings8.917 Ratings
    Territory management00 Ratings8.916 Ratings
    Opportunity management00 Ratings9.018 Ratings
    Channel / partner relationship management00 Ratings9.014 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and Coevera
    Feature
    17hats
    8.0
    1 Ratings
    4% above category average
    Coevera
    9.3
    2 Ratings
    19% above category average
    Case management8.01 Ratings9.11 Ratings
    Call center management00 Ratings9.11 Ratings
    Help desk management00 Ratings9.62 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and Coevera
    Feature
    17hats
    8.0
    1 Ratings
    3% above category average
    Coevera
    8.6
    19 Ratings
    11% above category average
    Lead management8.01 Ratings8.919 Ratings
    Email marketing00 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and Coevera
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    Coevera
    8.8
    19 Ratings
    13% above category average
    Task management9.01 Ratings8.319 Ratings
    Billing and invoicing management10.02 Ratings9.11 Ratings
    Reporting00 Ratings9.018 Ratings
    Customization
    Comparison of Customization features of 17hats and Coevera
    Feature
    17hats
    10.0
    2 Ratings
    27% above category average
    Coevera
    8.3
    19 Ratings
    8% above category average
    Custom fields9.92 Ratings8.219 Ratings
    Custom objects10.01 Ratings8.018 Ratings
    Scripting environment00 Ratings9.11 Ratings
    API for custom integration00 Ratings8.117 Ratings
    Security
    Comparison of Security features of 17hats and Coevera
    Feature
    17hats
    9.5
    1 Ratings
    12% above category average
    Coevera
    8.2
    18 Ratings
    2% below category average
    Single sign-on capability10.01 Ratings8.317 Ratings
    Role-based user permissions9.01 Ratings8.218 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and Coevera
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    Coevera
    8.5
    17 Ratings
    12% above category average
    Marketing automation8.01 Ratings7.917 Ratings
    Compensation management00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of 17hats and Coevera
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    Coevera
    8.2
    17 Ratings
    7% above category average
    Mobile access8.01 Ratings8.217 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and Coevera
    Feature
    17hats
    -
    Ratings
    Coevera
    8.3
    19 Ratings
    8% above category average
    Forecasting00 Ratings9.019 Ratings
    Pipeline visualization00 Ratings8.319 Ratings
    Customizable reports00 Ratings7.519 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and Coevera
    Feature
    17hats
    -
    Ratings
    Coevera
    8.4
    17 Ratings
    11% above category average
    Social data00 Ratings8.017 Ratings
    Social engagement00 Ratings8.717 Ratings
    Best Alternatives
    17hatsCoevera
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    17hatsCoevera
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.7
    (10 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.9
    (10 ratings)
    User Testimonials
    17hatsCoevera
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    Likelihood to Renew
    17hats
    No answers on this topic
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    Alternatives Considered
    17hats
    No answers on this topic
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    ScreenShots

    Coevera Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)