TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score9 out of 10
    N/A1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.

    $15

    per month

    BQE CORE

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    BQE CORE is a business management solution built specifically for professional service firms. BQE CORE is a combination of a billing assistant, project management, and accounting solution. CORE is designed to do the hard work of delivering actionable insights directly to the user's dashboards or inbox. BQE CORE replaces the products Engineeroffice, Archioffice, and BillQuick; the functionality of these applications is now found in BQE CORE.N/A
    Pricing
    1CRMBQE CORE
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    No answers on this topic
    Offerings
    Pricing Offerings
    1CRMBQE CORE
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required
    More Pricing Information
    Community Pulse
    1CRMBQE CORE
    Considered Both Products
    Portage CyberTech
    No answer on this topic
    BQE Software Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    94%
    Would buy again
    144 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    106 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    150 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    92%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    82%
    Implementation went as expected
    81 Answers
    Features
    1CRMBQE CORE
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and BQE CORE
    Feature
    1CRM
    9.0
    6 Ratings
    14% above category average
    BQE CORE
    -
    Ratings
    Customer data management / contact management10.06 Ratings00 Ratings
    Workflow management8.06 Ratings00 Ratings
    Territory management8.06 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings00 Ratings
    Contract management8.06 Ratings00 Ratings
    Quote & order management9.06 Ratings00 Ratings
    Interaction tracking10.06 Ratings00 Ratings
    Channel / partner relationship management9.06 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and BQE CORE
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    BQE CORE
    -
    Ratings
    Case management9.06 Ratings00 Ratings
    Call center management8.06 Ratings00 Ratings
    Help desk management9.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and BQE CORE
    Feature
    1CRM
    9.0
    6 Ratings
    15% above category average
    BQE CORE
    -
    Ratings
    Lead management9.06 Ratings00 Ratings
    Email marketing9.06 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and BQE CORE
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    BQE CORE
    -
    Ratings
    Task management9.06 Ratings00 Ratings
    Billing and invoicing management7.06 Ratings00 Ratings
    Reporting10.06 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and BQE CORE
    Feature
    1CRM
    8.7
    6 Ratings
    13% above category average
    BQE CORE
    -
    Ratings
    Forecasting8.06 Ratings00 Ratings
    Pipeline visualization10.06 Ratings00 Ratings
    Customizable reports8.06 Ratings00 Ratings
    Customization
    Comparison of Customization features of 1CRM and BQE CORE
    Feature
    1CRM
    8.0
    6 Ratings
    5% above category average
    BQE CORE
    -
    Ratings
    Custom fields8.06 Ratings00 Ratings
    Custom objects8.05 Ratings00 Ratings
    Scripting environment8.05 Ratings00 Ratings
    API for custom integration8.05 Ratings00 Ratings
    Security
    Comparison of Security features of 1CRM and BQE CORE
    Feature
    1CRM
    8.0
    6 Ratings
    5% below category average
    BQE CORE
    -
    Ratings
    Single sign-on capability8.06 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and BQE CORE
    Feature
    1CRM
    8.5
    5 Ratings
    12% above category average
    BQE CORE
    -
    Ratings
    Social data8.05 Ratings00 Ratings
    Social engagement9.05 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and BQE CORE
    Feature
    1CRM
    9.0
    5 Ratings
    18% above category average
    BQE CORE
    -
    Ratings
    Marketing automation9.05 Ratings00 Ratings
    Compensation management9.05 Ratings00 Ratings
    Platform
    Comparison of Platform features of 1CRM and BQE CORE
    Feature
    1CRM
    7.2
    4 Ratings
    6% below category average
    BQE CORE
    -
    Ratings
    Mobile access7.24 Ratings00 Ratings
    Best Alternatives
    1CRMBQE CORE
    Small Businesses
    Salesflare
    Score10 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Planview AdaptiveWork
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    1CRMBQE CORE
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.4
    (167 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (8 ratings)
    Usability
    9.0
    (5 ratings)
    9.6
    (117 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.9
    (4 ratings)
    7.4
    (90 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.3
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    1CRMBQE CORE
    Likelihood to Recommend
    Portage CyberTech
    I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
    Read full review
    BQE Software Inc.
    I would recommend this for our industry: architecture, engineering, or construction. I would recommend this for any larger firm with many employees or high number of projects. I would particularly recommend this for a company with projects that have budget constraints and where time tracking and expense tracking is very important. I would not recommend this complicated software for a small firm with a small amount of income or number of projects.
    Read full review
    Pros
    Portage CyberTech
    • It analysis trade made on the day for the customer.
    • It helps to build product catalog and track information.
    • It manages and stores large amount of very sensitive or private data.
    Read full review
    BQE Software Inc.
    • Invoice Collections within Billing is a great tool because of the ability to take notes and track contact.
    • Invoices are professional looking and easy for our clients to understand the overall progress within each phase of their project.
    • Dashboards are the best tool EVER!
    • The Contact List feature within Clients setup is the perfect way to track multiple project managers within a large company that also has multiple contracts with us.
    Incentivized
    Read full review
    Cons
    Portage CyberTech
    • Some random logouts but way less compared to others.
    • Becomes a little cluttered as it has all products, services and order management.
    Incentivized
    Read full review
    BQE Software Inc.
    • Customizable Reporting
    • Linking Project to Payment all together
    • Assigning contacts to particular roles - such as Invoicing, Contracts, etc.
    • Accounting Functionality - they are basically a project management accounting software, so in my opinion, they could learn some things from other accounting software such as QuickBooks etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    We have been using Core for a few years now, and honestly started to look at other software systems to see what was out there. What we chose was a nightmare for migration so we never left Core. Now we have added invoicing and payments from Core instead of double entry with QBO. Still only a few cycles in but looks like it will be up to speed soon and working smoothly.
    Incentivized
    Read full review
    Usability
    Portage CyberTech
    I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
    Read full review
    BQE Software Inc.
    The foundation is awesome, like I have said before, however the house being built on it, the educational resources being provided to us (more of sales pitches that don't work), and flexible workflow opportunities, is making us look elsewhere for how much we will be spending on per user. It's crazy to think how flexible they are not when it comes to user settings. Lack of integration with other sources is awful.
    Incentivized
    Read full review
    Reliability and Availability
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    I can only remember a couple of times in 4 years that Core has been unavailable.
    Read full review
    Performance
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    This is one area that does need some improvement. It can be slow at time, so we had our IT look at it from our side and we had no issues, so it has to be some slowness on their side.
    Read full review
    Support Rating
    Portage CyberTech
    Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
    Read full review
    BQE Software Inc.
    As a new employee and CORE user, I talk to support on a weekly basis. I have never had to wait for more than 3 min to get connect with a support rep, and all my questions have been answered. The support representatives are polite and eager to help no matter how simple your question is.
    Incentivized
    Read full review
    Online Training
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    Make sure you have someone training you that fits your style of learning.
    Read full review
    Implementation Rating
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    It does take some time to understand the options and to find the best invoice template.
    Incentivized
    Read full review
    Alternatives Considered
    Portage CyberTech
    It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
    Incentivized
    Read full review
    BQE Software Inc.
    Deltek Vision is far more advanced, more encompassing and offers more flexibility with what you want to do. However, it's also quite difficult to use, whereas BQE CORE is intuitive and user friendly. The trade off is worth it in some arenas but overall it's not suited for a larger fast paced company. Great for smaller companies.
    Incentivized
    Read full review
    Scalability
    Portage CyberTech
    No answers on this topic
    BQE Software Inc.
    This software works on a small and large scale.
    Read full review
    Return on Investment
    Portage CyberTech
    • I'm satisfied with 1crm as it makes us to gain profit.
    • 1crm is used in our whole department which ease to collect data of customers.
    • It makes our job easy to store large amount of information.
    Read full review
    BQE Software Inc.
    • Quick setup of new tasks under a parent project, with immediate hourly billing to it.
    • Monitoring of details of non-chargeable efforts in appropriate detail
    • Validation of hourly cost, billing cost, benefit cost, profitability by person and role
    • Company tracking of write-off's included in corporate and project reporting, no data is "lost"
    • Can track excessive work time as +PTO in lieu of pay for use as future vacation
    Read full review
    ScreenShots

    BQE CORE Screenshots

    Screenshot of Core powered by BQE SoftwareScreenshot of BQE CORE Project Dashboard ViewScreenshot of BQE CORE 360* Firm Performance ViewScreenshot of BQE CORE Reporting & AnalyticsScreenshot of BQE CORE Project Time EntryScreenshot of BQE CORE Project Expense Tracking