Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
1CRMHubSpot CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
1CRMHubSpot CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Community Pulse
1CRMHubSpot CRM
Considered Both Products
1CRM

No answer on this topic

HubSpot CRM
Top Pros
Top Cons
Features
1CRMHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
HubSpot CRM
7.9
1552 Ratings
3% above category average
Customer data management / contact management9.95 Ratings8.71499 Ratings
Workflow management9.85 Ratings8.21465 Ratings
Territory management9.75 Ratings6.1184 Ratings
Opportunity management9.95 Ratings8.21402 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings8.31509 Ratings
Contract management9.65 Ratings8.0185 Ratings
Quote & order management9.95 Ratings7.21017 Ratings
Interaction tracking9.95 Ratings8.41454 Ratings
Channel / partner relationship management9.75 Ratings7.9186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
HubSpot CRM
7.2
1028 Ratings
4% below category average
Case management9.85 Ratings7.1957 Ratings
Call center management10.05 Ratings7.4826 Ratings
Help desk management9.14 Ratings7.2879 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
HubSpot CRM
8.3
1369 Ratings
9% above category average
Lead management8.15 Ratings8.31290 Ratings
Email marketing8.05 Ratings8.41301 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
HubSpot CRM
7.4
1418 Ratings
2% below category average
Task management9.05 Ratings7.91360 Ratings
Billing and invoicing management8.35 Ratings6.7700 Ratings
Reporting8.55 Ratings7.61255 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
HubSpot CRM
7.8
1383 Ratings
3% above category average
Forecasting8.35 Ratings7.41087 Ratings
Pipeline visualization8.55 Ratings8.21312 Ratings
Customizable reports8.45 Ratings7.71274 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
HubSpot CRM
7.3
1321 Ratings
3% below category average
Custom fields8.45 Ratings7.91294 Ratings
Custom objects9.14 Ratings7.61122 Ratings
Scripting environment8.24 Ratings6.3132 Ratings
API for custom integration8.34 Ratings7.4914 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
HubSpot CRM
8.3
1279 Ratings
0% below category average
Single sign-on capability8.45 Ratings8.31141 Ratings
Role-based user permissions8.55 Ratings8.41217 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
15% above category average
HubSpot CRM
7.1
870 Ratings
2% below category average
Social data8.44 Ratings7.2853 Ratings
Social engagement8.54 Ratings7.1842 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
HubSpot CRM
7.5
979 Ratings
5% above category average
Marketing automation8.04 Ratings7.6972 Ratings
Compensation management7.64 Ratings7.4635 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
HubSpot CRM
7.7
1166 Ratings
3% above category average
Mobile access7.24 Ratings7.71166 Ratings
Best Alternatives
1CRMHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMHubSpot CRM
Likelihood to Recommend
9.9
(5 ratings)
8.4
(1595 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(29 ratings)
Usability
9.9
(4 ratings)
8.2
(1443 ratings)
Support Rating
9.9
(4 ratings)
6.8
(23 ratings)
Implementation Rating
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
1CRMHubSpot CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
HubSpot
So there was a deal I was not able to find in all pipelines, basically in all deals view. Then I shifted it to a deals stages-wise view. It helped me understand how many deals I have in follow-up stages to keep following up on time. I will not miss any follow-ups, especially the ones that are very important to take. So that's what I like about HubSpot: they have views.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
HubSpot
  • Easy-to-use platform, simple navigation, and data entry that creates a good user experience.
  • Integrations with critical software and platforms across all arms of our business.
  • In-depth analytics that provides clear data on staff and organizational performance (i.e., revenue and sales tracking).
  • Logging of communication to easily refer back to previous emails/calls/etc, including call recording, which is also useful for compliance and training.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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HubSpot
  • There are some limitations on report building. They need to have more options to add to the x/y axis
  • There needs to be a more simple amount of time zones. They don't just have one per time zone currently which doesn't make a ton of sense.
  • It seems to go out a lot. It usually doesn't take long for it to be fixed but still concerning seeing how I need it or else I can't do my job.
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
Converge Technology Solutions
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.