1CRM vs. Zoho Creator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 8.8 out of 10
N/A
1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.
$15
per month
Zoho Creator
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$12
per month per user
Pricing
1CRMZoho Creator
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Standard
$12
per month per user
Professional
$30
per month per user
Enterprise
$37
per month per user
Offerings
Pricing Offerings
1CRMZoho Creator
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card requiredAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
More Pricing Information
Community Pulse
1CRMZoho Creator
Features
1CRMZoho Creator
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
6 Ratings
13% above category average
Zoho Creator
-
Ratings
Customer data management / contact management10.06 Ratings00 Ratings
Workflow management8.06 Ratings00 Ratings
Territory management8.06 Ratings00 Ratings
Opportunity management10.06 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.06 Ratings00 Ratings
Contract management8.06 Ratings00 Ratings
Quote & order management9.06 Ratings00 Ratings
Interaction tracking10.06 Ratings00 Ratings
Channel / partner relationship management9.06 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
6 Ratings
12% above category average
Zoho Creator
-
Ratings
Case management9.06 Ratings00 Ratings
Call center management8.06 Ratings00 Ratings
Help desk management9.05 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
6 Ratings
14% above category average
Zoho Creator
-
Ratings
Lead management9.06 Ratings00 Ratings
Email marketing9.06 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
6 Ratings
12% above category average
Zoho Creator
-
Ratings
Task management9.06 Ratings00 Ratings
Billing and invoicing management7.06 Ratings00 Ratings
Reporting10.06 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
6 Ratings
12% above category average
Zoho Creator
-
Ratings
Forecasting8.06 Ratings00 Ratings
Pipeline visualization10.06 Ratings00 Ratings
Customizable reports8.06 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
6 Ratings
4% above category average
Zoho Creator
-
Ratings
Custom fields8.06 Ratings00 Ratings
Custom objects8.05 Ratings00 Ratings
Scripting environment8.05 Ratings00 Ratings
API for custom integration8.05 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
6 Ratings
5% below category average
Zoho Creator
-
Ratings
Single sign-on capability8.06 Ratings00 Ratings
Role-based user permissions8.06 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Zoho Creator
-
Ratings
Social data8.05 Ratings00 Ratings
Social engagement9.05 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
5 Ratings
18% above category average
Zoho Creator
-
Ratings
Marketing automation9.05 Ratings00 Ratings
Compensation management9.05 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
6% below category average
Zoho Creator
-
Ratings
Mobile access7.24 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
1CRM
-
Ratings
Zoho Creator
7.9
18 Ratings
6% below category average
Visual Modeling00 Ratings7.717 Ratings
Drag-and-drop Interfaces00 Ratings8.917 Ratings
Platform Security00 Ratings8.018 Ratings
Platform User Management00 Ratings7.818 Ratings
Reusability00 Ratings7.018 Ratings
Platform Scalability00 Ratings7.918 Ratings
User Ratings
1CRMZoho Creator
Likelihood to Recommend
9.0
(6 ratings)
8.9
(24 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
9.0
(5 ratings)
8.0
(18 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.9
(4 ratings)
9.8
(4 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
1CRMZoho Creator
Likelihood to Recommend
Portage CyberTech
I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
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Zoho
If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
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Pros
Portage CyberTech
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
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Zoho
  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
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Cons
Portage CyberTech
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
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Zoho
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
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Likelihood to Renew
Portage CyberTech
No answers on this topic
Zoho
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
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Usability
Portage CyberTech
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
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Zoho
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
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Reliability and Availability
Portage CyberTech
No answers on this topic
Zoho
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
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Performance
Portage CyberTech
No answers on this topic
Zoho
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
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Support Rating
Portage CyberTech
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
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Zoho
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
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Implementation Rating
Portage CyberTech
No answers on this topic
Zoho
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
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Alternatives Considered
Portage CyberTech
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
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Zoho
Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
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Scalability
Portage CyberTech
No answers on this topic
Zoho
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
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Return on Investment
Portage CyberTech
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
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Zoho
  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
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ScreenShots

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview