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15 Ratings
15 Ratings
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Score 5.8 out of 101
3 Ratings
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Score 4 out of 101

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Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Project Insight

Not in my experience - Project Insight is vital to our business.
Christy Reichenberger profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Project Insight
Pay calculation
24SevenOffice
7.0
Project Insight
Benefit plan administration
24SevenOffice
7.5
Project Insight
Direct deposit files
24SevenOffice
5.5
Project Insight
Salary revision and increment management
24SevenOffice
8.5
Project Insight
Reimbursement management
24SevenOffice
7.5
Project Insight

Customization

24SevenOffice
8.0
Project Insight
API for custom integration
24SevenOffice
9.0
Project Insight
Plug-ins
24SevenOffice
7.0
Project Insight

Security

24SevenOffice
7.2
Project Insight
Single sign-on capability
24SevenOffice
7.0
Project Insight
Role-based user permissions
24SevenOffice
7.5
Project Insight

Reporting & Analytics

24SevenOffice
7.2
Project Insight
Dashboards
24SevenOffice
7.0
Project Insight
Standard reports
24SevenOffice
8.0
Project Insight
Custom reports
24SevenOffice
6.5
Project Insight

General Ledger and Configurable Accounting

24SevenOffice
6.5
Project Insight
Accounts payable
24SevenOffice
6.0
Project Insight
Accounts receivable
24SevenOffice
6.5
Project Insight
Global Financial Support
24SevenOffice
7.5
Project Insight
Primary and Secondary Ledgers
24SevenOffice
7.0
Project Insight
Intercompany Accounting
24SevenOffice
6.0
Project Insight
Localizations
24SevenOffice
7.5
Project Insight
Journals and Reconciliations
24SevenOffice
6.0
Project Insight
Enterprise Accounting
24SevenOffice
5.5
Project Insight
Configurable Accounting
24SevenOffice
7.5
Project Insight
Centralized Rules Framework
24SevenOffice
6.0
Project Insight
Standardized Processes
24SevenOffice
6.0
Project Insight

Inventory Management

24SevenOffice
7.1
Project Insight
Inventory tracking
24SevenOffice
8.0
Project Insight
Automatic reordering
24SevenOffice
7.0
Project Insight
Location management
24SevenOffice
7.0
Project Insight
Manufacturing module
24SevenOffice
6.5
Project Insight

Order Management

24SevenOffice
7.8
Project Insight
Pricing
24SevenOffice
8.0
Project Insight
Order entry
24SevenOffice
9.0
Project Insight
Credit card processing
24SevenOffice
7.0
Project Insight
Cost of goods sold
24SevenOffice
8.5
Project Insight
Order Orchestration
24SevenOffice
7.5
Project Insight
End-to-end order visibility
24SevenOffice
7.5
Project Insight
Order exception Resolution
24SevenOffice
7.0
Project Insight

Subledger and Financial Process

24SevenOffice
7.4
Project Insight
Automated Invoice Processing
24SevenOffice
8.0
Project Insight
Shared Services Payments
24SevenOffice
7.0
Project Insight
Billings Management
24SevenOffice
6.0
Project Insight
Customer Receipt Applications
24SevenOffice
8.0
Project Insight
Customer Collections
24SevenOffice
8.0
Project Insight
Revenue Recognition
24SevenOffice
8.0
Project Insight
Cash Management
24SevenOffice
9.0
Project Insight
Asset Management
24SevenOffice
6.5
Project Insight
Travel & Expense Management
24SevenOffice
8.0
Project Insight
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Project Insight
Period Close
24SevenOffice
7.0
Project Insight
Transactions Tax
24SevenOffice
8.0
Project Insight
Subledger Reconciliations
24SevenOffice
6.5
Project Insight
3rd Party Accounting Systems
24SevenOffice
7.5
Project Insight

Project Financial Management

24SevenOffice
7.3
Project Insight
Budgeting and Forecasting
24SevenOffice
8.5
Project Insight
Project Costing
24SevenOffice
7.0
Project Insight
Cost Capture
24SevenOffice
8.5
Project Insight
Capital Project Management
24SevenOffice
6.5
Project Insight
Customer Invoicing
24SevenOffice
6.5
Project Insight
Customer Contract Compliance
24SevenOffice
8.5
Project Insight
Project Revenue Recognition
24SevenOffice
8.0
Project Insight
Project Financial Performance Analysis
24SevenOffice
8.0
Project Insight
Project Financials Dashboard
24SevenOffice
6.0
Project Insight
Real-time Financial Reporting
24SevenOffice
7.0
Project Insight
Embedded Business Intelligence
24SevenOffice
6.0
Project Insight
Project Planning Collaboration
24SevenOffice
7.5
Project Insight

Project Execution Management

24SevenOffice
7.4
Project Insight
Project Planning and Scheduling
24SevenOffice
8.0
Project Insight
Project Manager Dashboard
24SevenOffice
7.5
Project Insight
Resource Manager Dashboard
24SevenOffice
8.0
Project Insight
Task Insight for Project Managers
24SevenOffice
7.5
Project Insight
Project Manager Mobile Functionality
24SevenOffice
6.0
Project Insight
Team Member Task Collaboration
24SevenOffice
7.0
Project Insight
Team Member Mobile Functionality
24SevenOffice
5.5
Project Insight
Project Candidate Search
24SevenOffice
7.0
Project Insight
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Project Insight
Defineable Resource Pools
24SevenOffice
9.0
Project Insight
Defineable Resource Pools
24SevenOffice
7.0
Project Insight
Talent Profiles
24SevenOffice
7.0
Project Insight
Real-Time Project Reporting
24SevenOffice
8.5
Project Insight
Absence Management
24SevenOffice
8.0
Project Insight
Product Lifecycle Management
24SevenOffice
8.0
Project Insight

Grants Management

24SevenOffice
7.4
Project Insight
Award Lifecycle Management
24SevenOffice
8.0
Project Insight
Spending Control
24SevenOffice
6.5
Project Insight
Indirect Cost Management
24SevenOffice
7.5
Project Insight
Billing
24SevenOffice
7.5
Project Insight

Procurement

24SevenOffice
6.8
Project Insight
Sourcing Team Collaboration
24SevenOffice
8.0
Project Insight
Sourcing Analysis
24SevenOffice
7.0
Project Insight
Bids Analyzed and Compared
24SevenOffice
7.0
Project Insight
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Project Insight
Contract Authoring
24SevenOffice
7.5
Project Insight
Contract Compliance Management
24SevenOffice
6.5
Project Insight
Contract History
24SevenOffice
5.5
Project Insight
Contract Renewal Automation
24SevenOffice
7.5
Project Insight
Contract Repository
24SevenOffice
6.5
Project Insight
Contract Standardization and Enforcement
24SevenOffice
6.0
Project Insight
Electronic Signatures
24SevenOffice
7.0
Project Insight
Invoice Automated Matching
24SevenOffice
8.5
Project Insight
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Project Insight
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Project Insight
Spend Compliance Management
24SevenOffice
6.5
Project Insight
Supplier Assessment
24SevenOffice
7.5
Project Insight
Supplier Communication and Collaboration
24SevenOffice
7.5
Project Insight
Supplier Management
24SevenOffice
5.5
Project Insight
Supplier Portal
24SevenOffice
6.0
Project Insight

Risk Management

24SevenOffice
6.9
Project Insight
Risk Repository
24SevenOffice
7.0
Project Insight
Control Management
24SevenOffice
8.0
Project Insight
Control Mapping
24SevenOffice
5.5
Project Insight
Control Efficiency Assessments
24SevenOffice
7.0
Project Insight
Automated Control Assessments
24SevenOffice
7.5
Project Insight
Assessment Capture
24SevenOffice
6.5
Project Insight
Issue Detection
24SevenOffice
7.0
Project Insight
Automatic Notification
24SevenOffice
8.0
Project Insight
Remediation and Certification
24SevenOffice
5.5
Project Insight

Logistics

24SevenOffice
7.0
Project Insight
Transportation Planning and Optimization
24SevenOffice
7.5
Project Insight
Transportation Sourcing Management
24SevenOffice
5.5
Project Insight
Transportation Process Integration
24SevenOffice
7.0
Project Insight
Transportation Execution Management
24SevenOffice
7.0
Project Insight
Freight Payment Automation
24SevenOffice
8.5
Project Insight
Trade Management
24SevenOffice
6.0
Project Insight
Trade Regulatory Compliance Management
24SevenOffice
8.0
Project Insight
Customs Entry Management
24SevenOffice
6.0
Project Insight
Customs Document Management
24SevenOffice
7.5
Project Insight
Customs Document Collaboration
24SevenOffice
8.0
Project Insight
Fulfillment Management
24SevenOffice
6.0
Project Insight
Inventory Visibility
24SevenOffice
9.0
Project Insight
Warehouse Workforce Management
24SevenOffice
5.0
Project Insight

Manufacturing

24SevenOffice
6.7
Project Insight
Production Process Design
24SevenOffice
8.5
Project Insight
Supply Chain Business Flows
24SevenOffice
7.0
Project Insight
Production Management
24SevenOffice
8.0
Project Insight
Contracted Manufacturing Management
24SevenOffice
5.5
Project Insight
Configuration Management
24SevenOffice
6.5
Project Insight
Work Definition
24SevenOffice
5.5
Project Insight
Work Execution
24SevenOffice
7.5
Project Insight
Advanced Fulfillment
24SevenOffice
6.5
Project Insight
Manufacturing Costs
24SevenOffice
5.5
Project Insight

Supply Chain

24SevenOffice
7.9
Project Insight
Forecasting
24SevenOffice
8.0
Project Insight
Inventory Planning
24SevenOffice
9.0
Project Insight
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Project Insight
Performance Monitoring
24SevenOffice
8.0
Project Insight

Product Lifecycle Management

24SevenOffice
7.4
Project Insight
Ideation Management
24SevenOffice
8.0
Project Insight
Requirements Management
24SevenOffice
6.0
Project Insight
Proposal Management
24SevenOffice
5.0
Project Insight
Innovation Portfolio Management
24SevenOffice
7.0
Project Insight
Product Master Data Management
24SevenOffice
8.5
Project Insight
Vendor Portal
24SevenOffice
8.0
Project Insight
Project Portfolio Management
24SevenOffice
9.5
Project Insight

Project Management

24SevenOffice
Project Insight
7.8
Task Management
24SevenOffice
Project Insight
10.0
Resource Management
24SevenOffice
Project Insight
5.0
Workflow Automation
24SevenOffice
Project Insight
8.0
Team Collaboration
24SevenOffice
Project Insight
9.0
Document Management
24SevenOffice
Project Insight
10.0
Email integration
24SevenOffice
Project Insight
5.0

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo
  • History tracking for any changes made to data.
  • Tracks all milestones and retains records for lifetime of account.
  • Easy extracting for reporting purposes.
Christy Reichenberger profile photo

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo
  • If there is a lot of data in a certain report, it can take time to download which is not always convenient.
  • There may be TOO many options for reporting.
  • Dashboards could use some visual tweaking.
Christy Reichenberger profile photo

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo
No answers on this topic

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo
  • Reduction in costs on materials (i.e. - paper documentation)
  • Improved efficiency given that our field members need to report back on an hourly basis
  • Web based platform allows anyone access to the same information
Christy Reichenberger profile photo

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Project Insight

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details