2x Connect vs. MiVoice 250 / Office Application Suite (discontinued)

2x Connect

MiVoice 250 / Office Application Suite (discontinued)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
2x Connect	Score 9.0 out of 10	Mid-Size Companies (51-1,000 employees)	2x Connect combines data intelligence with dialer technology with the goal of delivering 8 to 12 Conversations per Hour at the cost of a basic dialer. This parallel dialing solution: - Enriches client prospect data - Prioritizes dialing based on phone numbers that are most likely to lead to a conversation with a prospect - Automatically detects and skips bad numbers, “no answers”, and voicemails - Automatically…	$1,800 per year per user
MiVoice 250 / Office Application Suite (discontinued)	Score 6.8 out of 10	N/A	Mitel's MiVoice Applications Suite and Office 250 was a unified business communications platform consisting of several different communication applications for enterprises, and on-premise PBX. The product suite was discontinued in 2024, and is no longer available for sale.	N/A

Pricing

2x Connect

MiVoice 250 / Office Application Suite (discontinued)

Editions & Modules

Paid Annually: $1,800
per year per user

No answers on this topic

Offerings

Pricing Offerings
2x Connect	MiVoice 250 / Office Application Suite (discontinued)
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Pricing includes voice costs. There are no additial fees.

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More Pricing Information

Community Pulse
	2x Connect	MiVoice 250 / Office Application Suite (discontinued)
Considered Both Products	2x Connect No answer on this topic	MiVoice 250 / Office Application Suite (discontinued) Verified User Anonymous Chose MiVoice 250 / Office Application Suite (discontinued) Though not the same thing, we find that Zoom works well with our messaging needs. We use it to communicate quick information with the agents. It's a separate type of app so it's hard to compare the two but both are instrumental apps for our business and we will continue to use … Incentivized Helpful? Verified User Anonymous Chose MiVoice 250 / Office Application Suite (discontinued) Since Mitel is cloud based, the reliability is upwards of 99% and that is extremely important to us. Incentivized Helpful? Verified User Anonymous Chose MiVoice 250 / Office Application Suite (discontinued) Mitel was by the easiest to integrate and had the easiest and cleanest interface. Incentivized Helpful? Verified User Anonymous Chose MiVoice 250 / Office Application Suite (discontinued) I have not evaluated another phone system. Incentivized Helpful? Steve Davis Senior Systems and Network Engineer Chose MiVoice 250 / Office Application Suite (discontinued) Mitel beat Cisco on price every time. Cisco seems to have more growth capacity for large enterprises, however Micollab / Mitel Applications Suite are easier to setup and use. I used and deployed both environments and both have their pros and cons, however end users seemed to … Incentivized Helpful? Kenneth Harrington-Colon Internal Systems Specialist Chose MiVoice 250 / Office Application Suite (discontinued) In retrospect, Mitel was not the right solution for us but it has sufficed while we look for a replacement that integrates with our CRM. Skype for Business was being phased out, we were currently using RingCentral, and we anticipated the conversion back to ShoreTel (we had a … Incentivized Helpful? Verified User Anonymous Chose MiVoice 250 / Office Application Suite (discontinued) MITEL offers an exceptional phone system that provides great services and support to your entire organization. Compared to the competition it stacks up pretty well as far as calling features. It has a robust traditional phone solution that offers comprehensive contact center … Incentivized Helpful?

Best Alternatives
	2x Connect	MiVoice 250 / Office Application Suite (discontinued)
Small Businesses	Salesmate Score 10.0 out of 10	Sangoma Asterisk Score 8.6 out of 10
Medium-sized Companies	CloudTalk Score 7.4 out of 10	Sangoma Asterisk Score 8.6 out of 10
Enterprises	Dialpad Sell Score 8.8 out of 10	Sangoma Asterisk Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	2x Connect	MiVoice 250 / Office Application Suite (discontinued)
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)
Support Rating	- (0 ratings)	8.8 (0 ratings)

User Testimonials
	2x Connect	MiVoice 250 / Office Application Suite (discontinued)
Likelihood to Recommend	No answers on this topic	Mitel helps us when our client care/customer service has detail phone calls with clients where we need to address their problems. Our company audits a report of voicemails to make sure we have checks and balances across the company. The system is so easy to use that there is not excuse for calls to be dropped. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Enabling users to load their profile to an unassigned desk phone, which is useful for switching work locations Transcribing voicemails and forwarding the transcription to the user's email Ability to configure scheduled holidays and company events into the automated answering service workflow Incentivized Kenneth Harrington-Colon Internal Systems Specialist Read full review
Cons	No answers on this topic	Mitel Connect Client at times does not sync to Outlook in a timely fashion. Added features such as share screen and file attachments would be helpful. Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	Great technical support. My only recommendation would be to have staffed support after hours. They have an after hours answering service and while the technicians always called back it would be good to reach support immediately 24/7. Technicians are very knowledgeable and helpful as is their sales staff. They also have great training to take. Incentivized Steve Davis Senior Systems and Network Engineer Read full review
Alternatives Considered	No answers on this topic	Since Mitel is cloud based, the reliability is upwards of 99% and that is extremely important to us. Incentivized Verified User Anonymous Read full review
Return on Investment	No answers on this topic	This provides the business with a way to manage phones and calls with screening capabilities. The reporting system has helped with looking into certain situations and why things were or weren't done. Incentivized Verified User Anonymous Read full review
ScreenShots