TrustRadius

360 SMS App vs. Attentive Mobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 SMS App
Score 8.9 out of 10
N/A
360 SMS App is a Salesforce- and Zoho-native solution designed to elevate digital engagement across 15+ messaging channels directly from a connected CRM. From its single console, users can send, receive, and track conversations across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, and Zalo. With no-code automation, AI-suggested replies, language translation, chatbots, AI-led drip campaigns, conversation insights, and built-in compliance controls, 360 SMS helps…
$7
per month per user
Attentive
Score 8.7 out of 10
N/A
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.N/A
Pricing
360 SMS AppAttentive Mobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
360 SMS AppAttentive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
360 SMS AppAttentive Mobile
Best Alternatives
360 SMS AppAttentive Mobile
Small Businesses
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Score 8.0 out of 10
OneSignal
OneSignal
Score 8.0 out of 10
Medium-sized Companies
LocaliQ
LocaliQ
Score 8.8 out of 10
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
Score 9.0 out of 10
Enterprises
Airship
Airship
Score 8.7 out of 10
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Flurry Analytics (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
360 SMS AppAttentive Mobile
Likelihood to Recommend
-
(0 ratings)
9.3
(7 ratings)
Usability
-
(0 ratings)
9.3
(4 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
360 SMS AppAttentive Mobile
Likelihood to Recommend
360 Degree Cloud Technologies
No answers on this topic
Attentive
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Verified User
Anonymous
Read full review
Pros
360 Degree Cloud Technologies
No answers on this topic
Attentive
  • The support team we work with are really knowledgeable and helpful.
  • Campaign set up and scheduling is extremely easy.
  • The platform is constantly updating with new features.
  • Reporting is very easy to pull.
Verified User
Anonymous
Read full review
Cons
360 Degree Cloud Technologies
No answers on this topic
Attentive
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
Verified User
Anonymous
Read full review
Usability
360 Degree Cloud Technologies
No answers on this topic
Attentive
Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.
Verified User
Anonymous
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Support Rating
360 Degree Cloud Technologies
No answers on this topic
Attentive
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Verified User
Anonymous
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Alternatives Considered
360 Degree Cloud Technologies
No answers on this topic
Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
JL
John Laudisio
Associate Director of Marketing
Read full review
Return on Investment
360 Degree Cloud Technologies
No answers on this topic
Attentive
  • We have increased incremental income by using the AI Pro audience targeting
  • We have seen a reduction in our sending cost due to proper targeting of our engaged customers also by using AI Pro's data
  • By implementing retargeting campaigns, we have also been able to increase engagement on campaigns
Verified User
Anonymous
Read full review
ScreenShots

360 SMS App Screenshots

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