Build your database with Attentive Mobile and increase your revenue
January 12, 2021

Build your database with Attentive Mobile and increase your revenue

John Laudisio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Attentive Mobile

We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came in as a great third-party for us to enable SMS campaigns. A couple of our marketing team members manage the accounts for our clients.
  • Easy-to-use dashboard
  • Ability to create/customize different creatives
  • Helpful customer service and client support team
  • Agency billing is a little messy
  • Reporting is all Excel based, not interactive
  • Occasional (rare) bugs in the UI
  • Some clients seeing 50x ROAS (which plateaus eventually)
  • All clients making money
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

Do you think Attentive Mobile delivers good value for the price?

Yes

Are you happy with Attentive Mobile's feature set?

Yes

Did Attentive Mobile live up to sales and marketing promises?

Yes

Did implementation of Attentive Mobile go as expected?

Yes

Would you buy Attentive Mobile again?

Yes

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.